---
title: "Dileep Palety - Senior Software Engineer in Hyderabad | Tal"
description: "Meet Dileep Palety, Senior Software Engineer at Walmart | Power BI & Microsoft Fabric Platform Engineer | Capacity & Gateway Administration | PowerShell, Terraform & Ansible | Governance based in Hyderabad. AI stack includes claude code, claude, and openai."
image: "https://tal.club/meet/palety-raja-sai-dileep/share-image"
---

# Dileep Palety on Tal

## Headline

Senior Software Engineer at Walmart \| Power BI & Microsoft Fabric Platform Engineer \| Capacity & Gateway Administration \| PowerShell, Terraform & Ansible \| Governance

## About

Currently serving my notice period at Walmart Global Tech India\. My last working day is 20 November 2026\. I’m a Senior Software Engineer at Walmart Global Tech India with 13\+ years in enterprise BI, including 8\+ years in Power BI\. My work covers platform administration, capacity and gateway operations, access governance, automation and production support\. At Walmart, I support Premium capacities, multi\-node gateway clusters, workspace access and refresh reliability\. I prepare capacities and gateways for holiday operations and conduct Power BI user training\. My Pro licence optimisation work helped avoid additional licence purchases for one year and earned a Walmart Excellence Award in November 2025\. I use PowerShell and REST/Admin APIs to automate administration, monitoring, access reviews and lineage reporting, with Concord for scheduled execution\. I use Terraform to provision Windows servers and Ansible to install gateways and database drivers, configure environments and apply TLS hardening\. My experience includes 4\+ years of PowerShell and 2\+ years with Terraform, Git and CI/CD\. I investigate capacity throttling, gateway resource pressure and refresh failures using Fabric Capacity Metrics, Splunk, OpenObserve and KQL Workspace Monitoring\. I build operational reporting with SQL, Power Query and DAX, and support ServiceNow workflows for workspace and capacity provisioning\. My work also includes service\-principal access, Power BI Embedded integrations and controlled deployment of BI assets\. I provide rotational on\-call support for P0/P1 incidents, coordinate service restoration and root\-cause analysis, manage Microsoft support cases and remediate platform vulnerabilities\. I work with US counterparts, application owners, infrastructure and security teams, and L1/L2 support\. Earlier, at Caterpillar and Infosys, I supported Power BI and IBM Cognos administration, progressing to Technology Lead at Infosys\. That work covered workspace governance, AD\-group access, Pro licensing, gateway connectivity, Premium Gen1\-to\-Gen2 migration, and Cognos migrations and upgrades across 7\.5, 10\.x and 11\.x\. My current Fabric work includes evaluating governance, monitoring and operational readiness through proofs of concept\. I focus on reliable BI services, controlled access and repeatable administration\. I’m interested in senior BI platform engineering, Power BI/Fabric administration and platform architecture roles, with a focus on production reliability, infrastructure automation and observability\.

## Location

Hyderabad

## AI stack

claude code

claude

openai

## Work experience

Senior Software Engineer at Walmart Global Tech India, May 2022 \- Present · 4 y 6 mo, Bengaluru, Karnataka, India, Power BI / Microsoft Fabric platform administration, infrastructure automation and enterprise production support\. • Administer Premium capacities, workspaces, access and refresh operations; investigate contention, throttling and service issues\. • Operate multi\-node gateway clusters, covering high availability, upgrades, database drivers, connectivity and refresh troubleshooting\. • Automate Windows server provisioning with Terraform and gateway/driver installation, configuration and TLS hardening with Ansible\. • Build PowerShell and REST/Admin API automation for access reviews, lineage, monitoring and administration; develop cleanup workflows and schedule processes with Concord\. • Investigate gateway and semantic\-model issues using Splunk, OpenObserve, Fabric Capacity Metrics and KQL Workspace Monitoring\. • Build operational reporting with SQL, Power Query, DAX, audit data and platform telemetry\. • Support ServiceNow workspace and capacity provisioning, service\-principal access and Power BI Embedded integrations\. • Apply Git/Azure DevOps, CI/CD and deployment\-pipeline practices to platform changes and BI assets, with validation and rollback\. • Provide rotational P0/P1 on\-call support; coordinate restoration, RCA and Microsoft cases with US counterparts, L1/L2, application and infrastructure teams\. • Coordinate patching, gateway maintenance and vulnerability remediation with security and support teams\. • Prepare capacities and gateways for holiday operations and conduct Power BI user training\. • Delivered Pro licence optimisation that helped avoid additional purchases for one year; received a Walmart Excellence Award in November 2025\. • Evaluate Fabric governance, monitoring, supportability and operational readiness through proofs of concept\.

Technology Lead at Infosys, Oct 2021 \- May 2022 · 8 mos, Progressed from System Engineer to Technology Lead during my 2017–2022 Infosys engagement supporting Caterpillar’s enterprise BI platforms\. Across this engagement, my responsibilities included: • Administering Power BI workspaces, user access and Pro licences, including a five\-member workspace governance limit and the transition to AD\-group\-based access\. • Providing access to gateway clusters managed by the administration team and supporting datasource connectivity, refresh schedules and reporting issues\. • Supporting workspace migration from Premium Gen1 to Gen2 and coordinating validation with report owners\. • Administering IBM Cognos services, security, schedules and datasource connections; coordinating upgrades to Cognos 11\.x and resolving issues reported after upgrades\. • Providing L3 production support and assisting L1/L2 teams with incident triage, escalation and recurring problems\. • Working with Caterpillar’s US counterparts, application, database and infrastructure teams, and Microsoft on service issues and platform changes\. • Supporting web\-server vulnerability remediation, including disabling insecure ciphers in coordination with infrastructure and security teams\. • Maintaining support documentation, change records and knowledge transfer for ongoing operations\.

Technology Analyst at Infosys, May 2019 \- Oct 2021 · 2 yrs 6 mos, Bengaluru, Karnataka, India, Supported Caterpillar’s Power BI and IBM Cognos platforms as part of the Infosys BI services engagement\. • Administered workspace access, Pro licensing, gateway access and refresh schedules within established governance processes\. • Helped application teams investigate access, report, datasource connectivity and refresh issues\. • Provided L3 support, assisted L1/L2 teams with escalations and coordinated with Caterpillar’s US counterparts, Microsoft and infrastructure teams\. • Supported Cognos administration, upgrade validation and resolution of issues following platform changes\. • Maintained operational documentation and supported controlled production changes\. Progressed to Technology Lead in October 2021\.

Senior System Engineer at Infosys, May 2018 \- May 2019 · 1 yr 1 mo, Hyderabad, Telangana, India, Supported Caterpillar’s enterprise BI environment within Infosys, progressing from System Engineer and later to Technology Analyst\. • Supported Power BI and IBM Cognos administration, service monitoring, access management, datasource connectivity and scheduled reporting\. • Investigated production incidents and worked with application and infrastructure teams to restore affected reporting services\. • Assisted with platform change validation, support documentation and knowledge transfer\. • Coordinated with US counterparts and support teams on operational issues and handovers\.

Associate IT Analyst at Caterpillar Inc\., Aug 2013 \- Dec 2016 · 3 yrs 5 mos, Bengaluru, Karnataka, India, Supported IBM Cognos BI platform administration and production reporting at Caterpillar\. • Administered Cognos services, user access, report schedules and datasource connections\. • Performed daily health checks and investigated failed jobs, slow reports and service availability issues\. • Worked with application teams on report, access and connectivity problems\. • Supported Cognos migration and upgrade activities, validation and resolution of issues following changes\. • Coordinated production support and maintenance with US counterparts, database, infrastructure and support teams\. • Contributed to support documentation, operational handovers and controlled production changes\.

## Education

Bachelor’s Degree, Computer Science, MLR Institute of Technology

[View the original profile](https://tal.club/meet/palety-raja-sai-dileep)

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