Headline

Senior Software Engineer at Walmart | Power BI & Microsoft Fabric Platform Engineer | Capacity & Gateway Administration | PowerShell, Terraform & Ansible | Governance

About

Currently serving my notice period at Walmart Global Tech India. My last working day is 20 November 2026. I’m a Senior Software Engineer at Walmart Global Tech India with 13+ years in enterprise BI, including 8+ years in Power BI. My work covers platform administration, capacity and gateway operations, access governance, automation and production support. At Walmart, I support Premium capacities, multi-node gateway clusters, workspace access and refresh reliability. I prepare capacities and gateways for holiday operations and conduct Power BI user training. My Pro licence optimisation work helped avoid additional licence purchases for one year and earned a Walmart Excellence Award in November 2025. I use PowerShell and REST/Admin APIs to automate administration, monitoring, access reviews and lineage reporting, with Concord for scheduled execution. I use Terraform to provision Windows servers and Ansible to install gateways and database drivers, configure environments and apply TLS hardening. My experience includes 4+ years of PowerShell and 2+ years with Terraform, Git and CI/CD. I investigate capacity throttling, gateway resource pressure and refresh failures using Fabric Capacity Metrics, Splunk, OpenObserve and KQL Workspace Monitoring. I build operational reporting with SQL, Power Query and DAX, and support ServiceNow workflows for workspace and capacity provisioning. My work also includes service-principal access, Power BI Embedded integrations and controlled deployment of BI assets. I provide rotational on-call support for P0/P1 incidents, coordinate service restoration and root-cause analysis, manage Microsoft support cases and remediate platform vulnerabilities. I work with US counterparts, application owners, infrastructure and security teams, and L1/L2 support. Earlier, at Caterpillar and Infosys, I supported Power BI and IBM Cognos administration, progressing to Technology Lead at Infosys. That work covered workspace governance, AD-group access, Pro licensing, gateway connectivity, Premium Gen1-to-Gen2 migration, and Cognos migrations and upgrades across 7.5, 10.x and 11.x. My current Fabric work includes evaluating governance, monitoring and operational readiness through proofs of concept. I focus on reliable BI services, controlled access and repeatable administration. I’m interested in senior BI platform engineering, Power BI/Fabric administration and platform architecture roles, with a focus on production reliability, infrastructure automation and observability.

Location

Hyderabad

AI stack

claude code

claude

openai

Work experience

Senior Software Engineer at Walmart Global Tech India, May 2022 - Present · 4 y 6 mo, Bengaluru, Karnataka, India, Power BI / Microsoft Fabric platform administration, infrastructure automation and enterprise production support. • Administer Premium capacities, workspaces, access and refresh operations; investigate contention, throttling and service issues. • Operate multi-node gateway clusters, covering high availability, upgrades, database drivers, connectivity and refresh troubleshooting. • Automate Windows server provisioning with Terraform and gateway/driver installation, configuration and TLS hardening with Ansible. • Build PowerShell and REST/Admin API automation for access reviews, lineage, monitoring and administration; develop cleanup workflows and schedule processes with Concord. • Investigate gateway and semantic-model issues using Splunk, OpenObserve, Fabric Capacity Metrics and KQL Workspace Monitoring. • Build operational reporting with SQL, Power Query, DAX, audit data and platform telemetry. • Support ServiceNow workspace and capacity provisioning, service-principal access and Power BI Embedded integrations. • Apply Git/Azure DevOps, CI/CD and deployment-pipeline practices to platform changes and BI assets, with validation and rollback. • Provide rotational P0/P1 on-call support; coordinate restoration, RCA and Microsoft cases with US counterparts, L1/L2, application and infrastructure teams. • Coordinate patching, gateway maintenance and vulnerability remediation with security and support teams. • Prepare capacities and gateways for holiday operations and conduct Power BI user training. • Delivered Pro licence optimisation that helped avoid additional purchases for one year; received a Walmart Excellence Award in November 2025. • Evaluate Fabric governance, monitoring, supportability and operational readiness through proofs of concept.

Technology Lead at Infosys, Oct 2021 - May 2022 · 8 mos, Progressed from System Engineer to Technology Lead during my 2017–2022 Infosys engagement supporting Caterpillar’s enterprise BI platforms. Across this engagement, my responsibilities included: • Administering Power BI workspaces, user access and Pro licences, including a five-member workspace governance limit and the transition to AD-group-based access. • Providing access to gateway clusters managed by the administration team and supporting datasource connectivity, refresh schedules and reporting issues. • Supporting workspace migration from Premium Gen1 to Gen2 and coordinating validation with report owners. • Administering IBM Cognos services, security, schedules and datasource connections; coordinating upgrades to Cognos 11.x and resolving issues reported after upgrades. • Providing L3 production support and assisting L1/L2 teams with incident triage, escalation and recurring problems. • Working with Caterpillar’s US counterparts, application, database and infrastructure teams, and Microsoft on service issues and platform changes. • Supporting web-server vulnerability remediation, including disabling insecure ciphers in coordination with infrastructure and security teams. • Maintaining support documentation, change records and knowledge transfer for ongoing operations.

Technology Analyst at Infosys, May 2019 - Oct 2021 · 2 yrs 6 mos, Bengaluru, Karnataka, India, Supported Caterpillar’s Power BI and IBM Cognos platforms as part of the Infosys BI services engagement. • Administered workspace access, Pro licensing, gateway access and refresh schedules within established governance processes. • Helped application teams investigate access, report, datasource connectivity and refresh issues. • Provided L3 support, assisted L1/L2 teams with escalations and coordinated with Caterpillar’s US counterparts, Microsoft and infrastructure teams. • Supported Cognos administration, upgrade validation and resolution of issues following platform changes. • Maintained operational documentation and supported controlled production changes. Progressed to Technology Lead in October 2021.

Senior System Engineer at Infosys, May 2018 - May 2019 · 1 yr 1 mo, Hyderabad, Telangana, India, Supported Caterpillar’s enterprise BI environment within Infosys, progressing from System Engineer and later to Technology Analyst. • Supported Power BI and IBM Cognos administration, service monitoring, access management, datasource connectivity and scheduled reporting. • Investigated production incidents and worked with application and infrastructure teams to restore affected reporting services. • Assisted with platform change validation, support documentation and knowledge transfer. • Coordinated with US counterparts and support teams on operational issues and handovers.

Associate IT Analyst at Caterpillar Inc., Aug 2013 - Dec 2016 · 3 yrs 5 mos, Bengaluru, Karnataka, India, Supported IBM Cognos BI platform administration and production reporting at Caterpillar. • Administered Cognos services, user access, report schedules and datasource connections. • Performed daily health checks and investigated failed jobs, slow reports and service availability issues. • Worked with application teams on report, access and connectivity problems. • Supported Cognos migration and upgrade activities, validation and resolution of issues following changes. • Coordinated production support and maintenance with US counterparts, database, infrastructure and support teams. • Contributed to support documentation, operational handovers and controlled production changes.

Education

Bachelor’s Degree, Computer Science, MLR Institute of Technology