Headline

Customer Service Representative at Aditya Birla Fashion and Retail Ltd.

About

Hello, I'm **Palash Debnath**, a customer-focused professional with 2 years of experience as a Customer Service Representative at Aditya Birla Group in Bangalore. Throughout my career, I have developed strong expertise in customer support, relationship management, problem-solving, and communication. In my role, I was responsible for assisting customers, resolving inquiries and concerns, ensuring a positive customer experience, and maintaining high service standards. Working in a fast-paced environment helped me strengthen my ability to handle challenges efficiently while maintaining professionalism and empathy. I am passionate about delivering excellent customer service, building lasting customer relationships, and contributing to organizational success. I am a quick learner, adaptable, and committed to continuous professional growth. I look forward to opportunities where I can leverage my experience, enhance customer satisfaction, and add value to a dynamic team. Achievement:- I am proud to have received the Golden Mirror Award in recognition of my dedication to delivering exceptional customer service and maintaining high standards of customer satisfaction. This achievement reflects my commitment to professionalism, effective communication, problem-solving abilities, and consistently exceeding customer expectations. Receiving this award has further motivated me to continue striving for excellence and making a positive impact in every role I undertake.

Location

Bengaluru

Work experience

Customer Service Assistant at Aditya Birla Fashion and Retail Ltd., Aug 2024 - Present · 1 yr 11 mos

Customer Service Assistant at Aditya Birla Fashion and Retail Ltd., Aug 2024 - Present · 1 yr 11 mos

Associate at Aditya Birla Fashion and Retail Ltd., Aug 2024 - Jan 2026 · 1 yr 6 mos, Dynamic Customer Service Associate with a proven track record at Aditya Birla Group, excelling in customer relationship building and problem resolution. Leveraged computer skills to enhance customer satisfaction and drive revenue growth through effective sales initiatives. Committed to understanding customer needs and delivering exceptional support.

Customer Service Representative at Aditya Birla Fashion and Retail Ltd., Jun 2026

Education

Bachelor of Arts, Art/Art Studies, General, Tripura University

Bachelor's Degree, Tripura University