Headline

Customer Relationship officer

About

Currently pursuing a Bachelor of Computer Applications (BCA) with a focus on IoT from Jain (Deemed-to-be University), while contributing as a Customer Relationship Officer at Tommy Hilfiger since June 2024. Proficient in customer relationship management, client engagement, and sales support, with a strong ability to deliver exceptional customer experiences in a high-paced luxury retail environment. Skilled in data handling, reporting, and leveraging tools like Microsoft Excel to enhance customer retention and streamline operations. At Tommy Hilfiger, worked closely with the team to ensure seamless communication, problem-solving, and collaboration, resulting in improved brand experience and customer loyalty. Passionate about integrating technical knowledge in IoT with retail operations to drive innovative solutions. Committed to fostering meaningful relationships and providing impactful support to align with organizational goals and values.

Location

Bengaluru

AI stack

claude code

gemini

ChatGPT

ChatGPT Images

Gamma

Microsoft Copilot

Work experience

Customer relationship officer at Tommy Hilfiger, Jun 2024 - Present · 2 yrs 4 mos, Bengaluru, Karnataka, India, Experienced in customer relationship management, client engagement, sales support, and delivering high-quality customer experiences in a luxury retail environment at Tommy Hilfiger.Customer Relationship Management (CRM) • Client Engagement • Sales Support • Retail Operations • Data Handling • Microsoft Excel • Reporting • Communication • Problem Solving • Customer Retention • Team Collaboration • Brand Experience

Education

Bca, Iot, Jain (Deemed-to-be University)