Palak Jain
Executive Employee Relations | Client Delivery Executive | Quality Assurance | HR Executive & Generalist
Gwalior
3+ years of work experience
Jan 20266 mosPresent
Vadodara, Gujarat, India
Apr 20259 mosDec 2025
Gwalior
Jan 20254 mosApr 2025
Gwalior, Madhya Pradesh, India
With a strong foundation as an HR Executive, I currently serve as a Delivery Lead for HRIMS, where I focus on overseeing the successful delivery of software projects tailored to human resources management systems. This position enables me to combine my HR expertise with project management skills, ensuring seamless execution of complex projects and fostering client satisfaction.
Key Responsibilities:
1. Serve as the primary liaison for clients, addressing their specific needs and resolving issues related to HRIMS, ensuring a high standard of service and support.
2. Collaborate with cross-functional technical teams to efficiently resolve complex technical challenges, ensuring timely and effective project delivery.
3. Maintain proactive communication with clients, providing regular status updates and ensuring their ongoing satisfaction throughout the project lifecycle.
4. Contribute to continuous process improvements, optimizing project workflows to enhance efficiency, effectiveness, and overall project outcomes.
In this role, I am able to drive successful project outcomes while further developing my expertise in client relations, project management, and HR technology solutions.
Sep 20244 mosDec 2024
Gwalior, Madhya Pradesh, India
Mar 20231 yr 6 mosAug 2024
India
A results-driven HR professional with 1.6 years of extensive experience in all facets of human resources management. I have a proven ability to drive organizational success through effective recruitment, employee relations, performance management, and talent development. I am skilled in formulating and implementing HR strategies that align with business objectives, optimizing productivity, and enhancing employee engagement.
My expertise includes compensation and benefits administration, HR policy development, and compliance management, ensuring seamless and efficient operations. With a strong emphasis on fostering a positive organizational culture, I build strong relationships at all levels, enabling effective collaboration and communication.
Dedicated to promoting diversity, inclusivity, and continuous learning, I strive to cultivate work environments where employees are empowered to contribute, grow, and succeed.
Dec 20223 mosFeb 2023
Gurugram, Haryana, India
As a Business Development Manager Intern, I was responsible for supporting the development and execution of strategies to drive business growth and expand market reach. I worked closely with the business development team to identify new opportunities, build client relationships, and enhance the company’s market positioning.
Key Responsibilities:
1. Supported the creation of tailored proposals and presentations to engage prospective clients and partners.
2. Engaged in direct communication with clients, fostering relationships and ensuring their needs were met through our offerings.
This internship provided valuable hands-on experience in business development, client management, and strategic planning, further enhancing my skills in communication, negotiation, and market analysis.
Education
Master of Business Administration - MBA, Marketing, Human Resources, Entrepreneurship and Management
ITM University, Gwalior
20212 yrs2023
Bachelor of Commerce - BCom, Accounting, Economics, Finance, Business Law, and Management
Kamala raja autonomous girls college
20183 yrs2021
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