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Palak Garg

Senior Account Lead at Cliftons

Singapore

8+ years of work experience

Cliftons
Oct 20241 yr 9 mosPresent

On-site

As Senior Account Lead at Cliftons Singapore, I lead sales strategy and account management efforts to drive revenue growth across the ASEAN region. I manage key accounts, building strong client relationships that deliver long-term value, while developing and executing targeted sales initiatives to consistently exceed revenue targets. My focus on business development and market expansion enables us to unlock new opportunities, while ensuring seamless execution of client engagements to enhance satisfaction and retention.
Cliftons
Nov 20222 yrsOct 2024

Singapore

ZALORA Group
Jun 20215 mosOct 2021

Singapore

Orchestrating Zalora’s brand growth initiative through strategic partnerships on a co-marketing basis, prize sponsorships and revenue share. Onboarded new partners, on the Zalora loyalty Program platform across telecommunications, consumer goods, technology as well as online travel agencies Conducting a cross industry affinity analysis in partnership with Mastercard to determine high potential opportunities for Zalora and unlock new revenue streams
Eclectique F&B Concepts
Jul 20191 yr 5 mosNov 2020

Singapore

Conceptualized the theme and spearheaded the marketing, PR and digital framework design for the new Indian fusion restaurant ‘Gabbar’ to ensure ahead of the schedule launch. Brought in 20 corporate event bookings in first month of launch Led a team of 4 comprising of restaurant managers and sales executives to increase corporate event sales in Singapore and Malaysia Generated Revenue from event sales, in the first two months through social media marketing and corporate promotional bundling strategies. Fortune 500 clients such as Microsoft, Shell, Deutsche Bank were few of the major clients who held events at Gabbar Liaised with event management companies, reservation app platform vendors and payment gateways to ensure tag along discounts and offers are available all year round across all the F&B outlets
Taj Hotels Palaces Resorts Safaris
Aug 20162 yrs 9 mosApr 2019

Mumbai Area, India

• Increased revenue contribution and wallet share for Taj in the Legal and the Corporate segments by upsizing strategic contracts in the legal and corporate sector and by bringing in new customers. • Amplified average productivity in one year in the top 5 revenue generating accounts of the portfolio, through conducting extensive market research across sales zones and linked industries • Mentored interns and designed a holistic development leadership program encompassing aspects such as OJT, process improvement, excellence and value selling to ensure they are ‘field-ready’ at the end of a quarter • Redesigned the patisserie at Vivanta completely right from remodeling the supply chain and sourcing all the way to sales and customer delight programs, resulting in additional revenue generated from bakery segment

Education

Singapore Management University

Master of Business Administration - MBA

Singapore Management University

20201 yr2021

Bsc in Hospitality and Hotel Administration, Hospitality Administration/Management

IHM Pusa

20133 yrs2016

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Headline

Senior Account Lead at Cliftons

Location

Singapore

Work experience

Senior Account Lead at Cliftons, Oct 2024 - Present · 1 yr 9 mos, On-site, As Senior Account Lead at Cliftons Singapore, I lead sales strategy and account management efforts to drive revenue growth across the ASEAN region. I manage key accounts, building strong client relationships that deliver long-term value, while developing and executing targeted sales initiatives to consistently exceed revenue targets. My focus on business development and market expansion enables us to unlock new opportunities, while ensuring seamless execution of client engagements to enhance satisfaction and retention.

Business Development Lead- APAC at Cliftons, Nov 2022 - Oct 2024 · 2 yrs, Singapore

Regional Brand Partnerships Intern at ZALORA Group, Jun 2021 - Oct 2021 · 5 mos, Singapore, Orchestrating Zalora’s brand growth initiative through strategic partnerships on a co-marketing basis, prize sponsorships and revenue share. Onboarded new partners, on the Zalora loyalty Program platform across telecommunications, consumer goods, technology as well as online travel agencies Conducting a cross industry affinity analysis in partnership with Mastercard to determine high potential opportunities for Zalora and unlock new revenue streams

Corporate Sales & Events Manager at Eclectique F&B Concepts, Jul 2019 - Nov 2020 · 1 yr 5 mos, Singapore, Conceptualized the theme and spearheaded the marketing, PR and digital framework design for the new Indian fusion restaurant ‘Gabbar’ to ensure ahead of the schedule launch. Brought in 20 corporate event bookings in first month of launch Led a team of 4 comprising of restaurant managers and sales executives to increase corporate event sales in Singapore and Malaysia Generated Revenue from event sales, in the first two months through social media marketing and corporate promotional bundling strategies. Fortune 500 clients such as Microsoft, Shell, Deutsche Bank were few of the major clients who held events at Gabbar Liaised with event management companies, reservation app platform vendors and payment gateways to ensure tag along discounts and offers are available all year round across all the F&B outlets

Assistant Manager- Global Sales at Taj Hotels Palaces Resorts Safaris, Aug 2016 - Apr 2019 · 2 yrs 9 mos, Mumbai Area, India, • Increased revenue contribution and wallet share for Taj in the Legal and the Corporate segments by upsizing strategic contracts in the legal and corporate sector and by bringing in new customers. • Amplified average productivity in one year in the top 5 revenue generating accounts of the portfolio, through conducting extensive market research across sales zones and linked industries • Mentored interns and designed a holistic development leadership program encompassing aspects such as OJT, process improvement, excellence and value selling to ensure they are ‘field-ready’ at the end of a quarter • Redesigned the patisserie at Vivanta completely right from remodeling the supply chain and sourcing all the way to sales and customer delight programs, resulting in additional revenue generated from bakery segment

Education

Master of Business Administration - MBA, Singapore Management University

Bsc in Hospitality and Hotel Administration, Hospitality Administration/Management, IHM Pusa