---
title: "Palak Agarwal - BDA in Gurugram | Tal"
description: "Meet Palak Agarwal, BDA at Urban Company based in Gurugram."
image: "https://tal.club/meet/palak-agarwal/share-image"
---

# Palak Agarwal on Tal

## Headline

BDA at Urban Company

## Location

Gurugram

## Work experience

BDA at Urban Company, Jun 2025 \- May 2026 · 1 yr, Delhi, India, Experienced in Procurement Operations, Strategic Sourcing, Vendor Development, Inventory Control, and Cost Reduction\.

Customer Care Executive at TP, Mar 2025 \- May 2025 · 3 mos, Jaipur, Rajasthan, India, • Supported Amazon customers through inbound calls, resolving order, delivery, and refund\-related queries\. • Maintained quality and compliance standards while handling high\-volume customer interactions\. • Managed 50–70 interactions daily with 95%\+ CSAT\.

Business Specialist at Trimates Technologies, Jaipur, Dec 2024 \- Feb 2025 · 3 mos, • Provided backend support for client\-related activities and internal coordination\. • Assisted in handling client data and resolving basic operational queries\. • Maintained documentation and supported process improvements\.

## Education

Bachelor of Technology, Computer Engineering, Global Institute of Technology,Jaipur

Bachelor of Technology \- BTech, Computer Science, Rajasthan Technical University, Kota

[View the original profile](https://tal.club/meet/palak-agarwal)

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