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Palak Jain

Talent Acquisition & Employee Relations Specialist | HR Recruiter | Recruitment, Sourcing, Employee Engagement & HR Operations | Open to HR Opportunities

Greater Indore Area

1+ year of work experience

Altruist Technologies Pvt. Ltd.
Jun 202510 mosMar 2026

Indore

•Supported employee engagement and employee relations initiatives to maintain a positive workplace environment. •Conducted induction programs for new employees. •Assisted employees with HR-related queries and policy clarification. •Coordinated with internal stakeholders to ensure smooth HR operations and employee support. •Maintained employee records and supported HR documentation processes.
Infidea
Apr 20241 yr 1 moApr 2025

Indore

•Managed end-to-end recruitment for multiple positions across BPO and operational functions. •Sourced and screened candidates through job portals, LinkedIn, referrals, and internal databases. •Coordinated interviews between candidates and hiring managers while ensuring a positive candidate experience. •Maintained recruitment trackers and candidate pipelines to support timely hiring. •Conducted initial HR screening rounds and assessed candidate suitability against role requirements.
Infidea
Apr 20241 yr 1 moApr 2025

Managed full-cycle recruitment for multiple BPO clients (voice & non-voice) — handling sourcing, screening, interview coordination, offer rollout, and onboarding from scratch. Consistently hired 10–15 candidates per month within strict client timelines, maintaining a strong delivery track record across all mandates. Executed high-volume outbound calling drives with 60–70 calls daily, effectively screening candidates for communication skills, role fitment, and availability. Maintained an active pipeline of 20+ candidates at all times using structured trackers, ensuring zero hiring gaps during peak demand periods. Sourced candidates through Naukri, LinkedIn, social media, employee referrals, and walk-in drives — diversifying sourcing channels to reduce dependency on single platforms. Built and managed recruitment dashboards and weekly MIS reports in MS Excel to track hiring progress, TAT, and conversion ratios, enabling data-driven decisions. Coordinated end-to-end onboarding formalities including document verification, joining kit preparation, and day-one orientation — ensuring a smooth candidate experience. Acted as the single point of contact for client HR teams, regularly updating them on pipeline status and proactively resolving bottlenecks to meet SLAs.

Education

Barkatullah University, Bhopal

M.Com, Human Resources Management and Services

Barkatullah University, Bhopal

20214 yrs2025

Master of Commerce

MAHARANA PRATAP COLLEGE OF SCIENCE AND TECHNOLOGY

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Headline

Talent Acquisition & Employee Relations Specialist | HR Recruiter | Recruitment, Sourcing, Employee Engagement & HR Operations | Open to HR Opportunities

About

I am an HR professional with nearly 2 years of experience across Talent Acquisition and Employee Relations. My career journey has provided me with hands-on exposure to recruitment, candidate sourcing, employee engagement, onboarding coordination, and HR operations. At Infidea, I worked as an HR Recruiter, managing end-to-end recruitment activities including sourcing, screening, interview coordination, candidate engagement, and hiring for multiple roles. This experience strengthened my ability to identify quality talent and maintain a positive candidate experience throughout the hiring process. At Altruist, I expanded my HR expertise by working in Employee Relations, where I supported employee engagement initiatives, onboarding activities, HR coordination, and employee support processes. I am passionate about building strong workplace relationships and helping organizations attract and retain top talent. Currently, I am seeking opportunities in Talent Acquisition, HR Operations, Recruitment, and HR Generalist roles where I can contribute to business growth while continuing to develop my HR career. 📩 Open to connecting with HR professionals, recruiters, and hiring managers.

Location

Greater Indore Area

Work experience

Employee Relations Executive at Altruist Technologies Pvt. Ltd., Jun 2025 - Mar 2026 · 10 mos, Indore, •Supported employee engagement and employee relations initiatives to maintain a positive workplace environment. •Conducted induction programs for new employees. •Assisted employees with HR-related queries and policy clarification. •Coordinated with internal stakeholders to ensure smooth HR operations and employee support. •Maintained employee records and supported HR documentation processes.

Human Resources Recruiter at Infidea, Apr 2024 - Apr 2025 · 1 yr 1 mo, Indore, •Managed end-to-end recruitment for multiple positions across BPO and operational functions. •Sourced and screened candidates through job portals, LinkedIn, referrals, and internal databases. •Coordinated interviews between candidates and hiring managers while ensuring a positive candidate experience. •Maintained recruitment trackers and candidate pipelines to support timely hiring. •Conducted initial HR screening rounds and assessed candidate suitability against role requirements.

Human Resources Executive Recruitment at Infidea, Apr 2024 - Apr 2025 · 1 yr 1 mo, Managed full-cycle recruitment for multiple BPO clients (voice & non-voice) — handling sourcing, screening, interview coordination, offer rollout, and onboarding from scratch. Consistently hired 10–15 candidates per month within strict client timelines, maintaining a strong delivery track record across all mandates. Executed high-volume outbound calling drives with 60–70 calls daily, effectively screening candidates for communication skills, role fitment, and availability. Maintained an active pipeline of 20+ candidates at all times using structured trackers, ensuring zero hiring gaps during peak demand periods. Sourced candidates through Naukri, LinkedIn, social media, employee referrals, and walk-in drives — diversifying sourcing channels to reduce dependency on single platforms. Built and managed recruitment dashboards and weekly MIS reports in MS Excel to track hiring progress, TAT, and conversion ratios, enabling data-driven decisions. Coordinated end-to-end onboarding formalities including document verification, joining kit preparation, and day-one orientation — ensuring a smooth candidate experience. Acted as the single point of contact for client HR teams, regularly updating them on pipeline status and proactively resolving bottlenecks to meet SLAs.

Education

M.Com, Human Resources Management and Services, Barkatullah University, Bhopal

Master of Commerce, MAHARANA PRATAP COLLEGE OF SCIENCE AND TECHNOLOGY