Headline

Senior Product Manager @QS | Data-Driven Product Person | Transforming Visions into Reality

About

As a Senior Product Manager, I lead product strategy and growth across digital experiences that help students make better education and career decisions. I work at the intersection of user needs, business outcomes, and technology, turning complex problems into simple, scalable product experiences. My approach combines product discovery, data-driven decision-making, customer insight, experimentation, and growth strategy. I have experience driving products across the full lifecycle, from defining product vision and strategy to discovery, prioritisation, execution, optimisation, and measuring business impact. My areas of focus include user engagement, organic growth, conversion, personalization, AI-powered experiences, and product-led growth. I enjoy solving ambiguous problems, aligning cross-functional teams around a clear product direction, and building experiences that create measurable value for users, businesses, and clients. I’m particularly interested in the evolving intersection of AI, product strategy, and decision intelligence, and how technology can make complex journeys simpler and more relevant for users.

Location

Bengaluru

AI stack

claude

lovable

ChatGPT

Work experience

Senior Product Manager at QS Quacquarelli Symonds, Sep 2026 - Present · 2 mos, Bengaluru, Karnataka, India, As a Senior Product Manager at QS, I lead product strategy and growth across digital experiences, connecting user needs, business goals, and data to build products that drive meaningful outcomes. - I work across product strategy, discovery, experimentation, AI-powered experiences, organic growth, and conversion, partnering closely with cross-functional teams to turn complex problems into simple, scalable solutions. My focus is on creating qualified student value while delivering measurable business and client impact.

Product Manager at QS Quacquarelli Symonds, Jan 2024 - Present · 2 yrs 10 mos, Bengaluru, Karnataka, India, As a Product Manager at QS, I'm leveraging my strategic mindset, data-driven insights, and user-centric approach to drive product innovation. - Armed with skills in market research, product development, and cross-functional collaboration, I am eager to contribute to QS's vision. My role involves navigating the complexities of product management, from ideation to implementation, ensuring seamless user experiences and sustained product growth.

Growth Product Manager at BYJU'S, Apr 2021 - May 2023 · 2 yrs 2 mos, Bengaluru, Karnataka, India, - Designed and developed product roadmaps and helped prioritize features by providing data driven insights from retention, renewals and customer success teams for Byju's Two Tutor Model and Byju's Tablet Learning - software applications. - Hired, trained and managed a team of 20 account managers to usher in data driven customer success platform to measure support ticket volumes, TAT , escalation rates , self service usage, ticketing and support agent performance metrics thereby radically reducing cost per tickets and improving customer sentiment. - Strategically implemented freemium models to attract and engage users, combined with a multi-tier subscription model offering premium features, leading to a 43% increase in user base and a considerable uptick in conversion rates, generating a steady increase in recurring revenue. - Successfully drove A/B tests across user segments to determine the most effective price points that encourage users to opt for higher priced plans without causing significant drop in churn rate. - Grew ARPU by 27% by designing and executing upselling and cross selling strategies and leading successful referral programs. -Developed PRDs that closely aligned with growth and revenue objectives.

Senior Associate - Product Growth at BYJU'S, Jun 2018 - Mar 2021 · 2 yrs 10 mos, Bengaluru, Karnataka, India, - Engaged in social listening to understand customer sentiment and feedback outside of direct interactions. -Successfully improved user onboarding efficiency by reducing time-to-value for new users by 28% - Generated regular retention cohort analysis reports to track onboarding effectiveness, content completion and product usage seasonality. -Conducted in-depth analysis of customer behavior using analytics tools and user feedback to identify bottlenecks and drop-off points in the sales process. Collaborated with the marketing team to refine lead generation strategies, resulting in a 20% increase in qualified leads entering the funnel.

Education

Certificate, Product Management, Indian School of Business

Bachelor of Technology - BTech, Computer Science, Techno India University