Headline

Helping Enterprises Deliver Smarter, AI-Driven Customer Experiences with Zendesk | Building GTM & Pipeline for India.

About

I partner with Enterprise teams in India to design smarter, AI-driven customer experiences. At Zendesk, I help organizations simplify support operations, uncover hidden inefficiencies, and create seamless experiences that truly serve their customers and teams. With 6+ years in partnership development, I approach challenges as a problem-solver first. I enjoy understanding the nuances of complex customer support workflows and working collaboratively to find practical, impactful solutions. Always happy to share insights on CX strategy, AI in support, or ways to transform customer experiences—let’s connect and explore ideas.

Location

Bengaluru

AI stack

claude code

claude

deepseek

gemini

notion

openai

Work experience

GTM Strategy & Pipeline Growth at Zendesk, Jan 2026 - Present · 10 mos, Bengaluru, Karnataka, India, Enabling India enterprises to transform and simplify customer experiences using Zendesk’s AI-powered platform.

Member at RevGenius, Jan 2022 - Present · 4 yrs 10 mos

Recruitment Marketing Advisor at Joveo, Feb 2024 - Jan 2026 · 2 yrs, Menlo Park, California, United States, I help employers solve recruitment marketing problems: -Reduce cost-per-hire without compromising quality -Fill roles faster by targeting high-intent candidates -Launch new locations/markets with qualified talent pipelines -Shift spend to high-performing channels (and away from what’s not working) -Track real-time hiring funnel performance—not just clicks, but actual hires -Improve ROI on recruitment marketing spend by eliminating inefficiencies. If your recruitment marketing feels inefficient, let’s talk. No fluff—just how to fix it.

Sales Development Representative at Xoxoday, Apr 2022 - May 2023 · 1 yr 2 mos, Bengaluru, Karnataka, India, -Prospected and qualified inbound and outbound APAC SMB leads, building a strong pipeline. -Engaged decision-makers via email, LinkedIn, and calls to secure qualified meetings. -Optimized messaging and lead scoring in collaboration with marketing to boost conversions. -Maintained consistent follow-up and seamless handoff to Account Executives.

Presales Team Lead at Livspace, Sep 2019 - Feb 2021 · 1 yr 6 mos, India, -Led and coached a 10-member Pre-Sales team, driving pipeline growth and target achievement. -Built corporate partnerships to expand client base and boost revenue. -Implemented data-driven strategies to improve conversion and streamline operations.

Education

Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services, New Horizon College, No.41, Kadubisanahalli, Marathalli Ring Road, Bangalore-87