---
title: "Pulkit Singal - Senior Manager - Supply Chain Strategist in Bengaluru | Tal"
description: "Meet Pulkit Singal, Speeding up your orders at Zepto 🚀 ‣ Senior Manager - Dark Store Design & Ops based in Bengaluru. AI stack includes claude code. Explore public work links including github."
image: "https://tal.club/meet/p-singal/share-image"
---

# Pulkit Singal on Tal

## Headline

Speeding up your orders at Zepto 🚀 ‣ Senior Manager \- Dark Store Design &amp; Ops

## About

In today’s fast\-evolving landscape, businesses must continuously transform to stay competitive\. My passion lies in driving these transformations through data, innovation &amp; strategic execution\. Currently, I am a Senior Program Manager at Zepto, leading speed charter for dark store design &amp; operations\. Previously, worked in Flipkart, leading strategy, cross\-functional execution, and growth initiatives in the e\-commerce &amp; after\-sales services domain\. I am an MBA grad from the Indian Institute of Management, Kashipur \(IIM\)\. Outside of work, I am an endurance athlete, currently training for my first 100K ultra\-marathon\.

## Location

Bengaluru

## AI stack

claude code

## Work experience

Senior Manager \- Supply Chain Strategist at Zepto, May 2025 \- Present · 1 yr 4 mos, I own the design and execution of productivity related tracks in the darkstore: → Auto Rostering: Designed &amp; deployed ML\-based roster system with grievance workflows, live across all 1,000\+ stores → Incentive Architecture: Proposed &amp; own end\-to\-end incentive system for 30K\+ workforce across 4 role types; reduced absenteeism by 37% → Quality Control: Introduced dynamic QC process across 300\+ stores; reduced customer defects by 50% → Planogram: Led 4 managers &amp; 20 TLs to scale planogram execution across 700\+ stores

Manager \- Growth &amp; Strategy at Flipkart, Jul 2023 \- May 2025 · 1 yr 11 mos, 📌 Program Management &gt; Leading the end\-to\-end execution for default warranty program on mobiles, electronics &amp; white goods &gt; Launched low\-value insurer\-backed warranty plans \(D2C channel\), resulting in 22% incremental GMV &gt; Ownership of repair analytics, preparing KPIs &amp; dashboards to improve operational efficiency 📌 Strategy &gt; Conducted market sizing, benchmarking &amp; forecasted 2x revenue growth for 2025 in offline channels for warranty programs &gt; Crafted a media strategy; delivered 90% growth on LinkedIn \(JF1\) &amp; 7mn views across PRs &gt; Identified CVP for On\-Demand Services, leading to \~2x spike in daily orders

Management Trainee at Flipkart, Jun 2022 \- Jun 2023 · 1 yr 1 mo, 📌 Supply Chain Design, Flipkart Health\+ &gt; Improved metro delivery speeds by \~30% and reduced pan\-India breaches by 90%\+ through network redesign and optimizations &gt; Created an omnichannel, multi\-modal logistics strategy to cut costs per shipment &gt; Designed a drone\-based medicine delivery network for Kolkata\. 📌 Sell\-side, Mobile Accessories &gt; Drove GMV through vernacular marketing campaigns &gt; Enhanced catalog quality &amp; search accuracy using GPT &gt; Led market research through consumer surveys &amp; focussed group discussions for the category

Summer Intern at noon, Apr 2021 \- Sep 2021 · 6 mos, Dubai, United Arab Emirates, Using the historical spend data \(25k\+ line items\), prepared the catalogue for Manpower, IT, and other categories\. Developed Power BI dashboard to monitor spends and automate the spend analytics\. Also, analyzed supplier contracts to create a Supplier Management System for UAE &amp; KSA region\.

Associate Consultant at R\-Tech Infra Associates, Dec 2018 \- Jun 2020 · 1 yr 7 mos, Jaipur Area, India, Worked on multifaceted projects of urban &amp; regional planning and real estate, involving aspects such as liaising with clients for project approval, commissioning and project preparation, coordinating with subject matter experts\. As an Urban Planner, I have Contributed to the Sub\-Regional Plan for Bharatpur District as an Urban Planning expert; Have led a team \(5 members\) for preparation of Zonal Development Plans of major cities across Rajasthan; Identified and evaluated change of land use proposals for two sites \(for development of stadium and for development of textile convention center\) in Rajasthan\. With a passion towards citizen\-centered initiatives to strengthen urban local governance, I have also led a diversified team of urban planners, designers and programmers in launching an e\-governance initiative for District Administration, Bikaner\.

Intern at Deutsche Gesellschaft für Internationale Zusammenarbeit \(GIZ\) GmbH, May 2017 \- Jul 2017 · 3 mos, New Delhi Area, India, Sustainable Environment\-friendly Industrial Production Project \- GIZ India

## Education

Master of Business Administration \- MBA, Business Administration and Management, General, Indian Institute of Management Kashipur

Bachelor's degree, Urban Planning, School of Planning and Architecture, Bhopal

## Public links

- github: https://github\.com/panditjoe

[View the original profile](https://tal.club/meet/p-singal)

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