Headline

Product @ Intuit | SPJIMR | Mastercard | COEP

About

I am currently working as a Product Manager 2 in the Virtual Experts Platform team at Intuit. I handle 2 tracks - Product Support for Intuit Enterprise Suite(IES) and Professional services Automation for IES. With a B.Tech(IT) from College of Engineering Pune and an MBA from SPJIMR, I thrive at the intersection of technology, business and strategy—building impactful products that scale. Prior to my MBA, I worked as an SDE 2 at Mastercard developing the Mastercard Consolidated Billing System. I was responsible for implementing changes for several regulatory projects for compliance norms of India, South Africa and Europe.

Location

Mumbai

AI stack

claude code

elevenlabs

gemini

notebooklm

openai

perplexity

Work experience

Product Manager 2 at Intuit, May 2025 - Present · 1 yr 4 mos, Bangalore Urban, Karnataka, India, • Owned customer support & professional services capabilities for Intuit Enterprise Suite (IES) serving x+ mid-market firms • Conducted research via 20+ user interviews, time study, design roundtable session to understand needs and gather feedback • Drove 2-day reduction in statement of work creation time for professional services by automating workflows across 4 apps • Contributed to build vs buy analysis, 3rd party vendor evaluation process across multiple PSA solutions, finalizing Certinia • Unified lead-to-cash cycle by rolling out Certinia enabling professional services automation, billing, revenue recognition

Product Management Intern at Intuit, Aug 2024 - Nov 2024 · 4 mos, Bengaluru, Karnataka, India, • Optimised setup UX for 500K+ potential users & enrolled 20+ beta users for QuickBooks migration • Authored product requirement doc defining MVP scope & user retention metrics via 50+ stories • Directed 30+ design sessions to enhance user experience & aligned stakeholders via 5+ design walks • Devised user research plan, held 20+ user interviews, identified user pain points & mapped JTBDs • Analysed 2.5K+ users to identify 4 automation opportunities to boost migration North Star metric

Social Work Intern at Shri Bhuvneshwari Mahila Ashram, Apr 2024 - Apr 2024 · 1 mo, Haridwar, Uttarakhand, India

Software Engineer 2 at Mastercard, Mar 2023 - Jun 2023 · 4 mos, Pune District, Maharashtra, India, • Developed code for billing system that processes 240 Bn transaction/yr globally using Agile methodology • Increased sprint velocity by 5% and saved 10hrs/sprint by automating validation of test payment reports • Achieved 12% boost in product efficiency | Enabled data flow across 3 products via app upgradation • Conducted functional analysis, documented 50+ error codes to modernise legacy error processing system • Performed root cause analysis, resolved bugs to ensure 99% service availability and on-time release • Performed feasibility analysis for 5+ business requirements | Liaised with 3 cross-functional teams • Collaborated with product team to devise sprint plan, refine sprint backlog and design product roadmap • Obtained fastrack promotion (19 months) | Received 'Recognizing You' reward for stakeholder management

Software Engineer 1 at Mastercard, Jul 2021 - Feb 2023 · 1 yr 8 mos, Pune Division, Maharashtra, India, • Optimized space usage by 11% for client report generation & 12% for authorization process of transactions • Executed 35% markdown in validation time of billing report | Developed 5 features | Tested 10+ features

Summer Intern at Mastercard, May 2020 - May 2020 · 1 mo, Pune, Maharashtra, India, • Simplified simulation of web APIs | Secured PPO | Reduced software development TAT by 10%

Education

PGDM, Information Management, SPJIMR SP Jain Institute of Management & Research

Bachelor of Technology - BTech, Information Technology, COEP Technological University