Omkar Ghole
MIS jobs Banking backend roles Operations roles Non-sales opportunities Recruiter keyword searches
Mumbai Metropolitan Region
< 1 year of work experience
Jan 20255 mosMay 2025
Thane, Maharashtra, India
Customer Care Executive at Kotak Mahindra Bank is responsible for handling customer queries, providing banking support, and ensuring a smooth customer experience through calls, emails, or branch interaction.
Jan 20255 mosMay 2025
•Delivered exceptional customer service by addressing inquiries, resolving complaints, and providing accurate banking information in a timely and professional manner.
•Managed customer accounts, processed transactions, and provided support for various banking services including loans, credit cards, and savings accounts.
•Utilized CRM systems to log customer interactions, ensuring all issues were tracked and resolved within agreed-upon service level timelines.
•Ensured compliance with banking regulations and policies when handling sensitive customer information and transactions.
Education
Mumbai university
High School Diploma
D. S. High School
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