Headline

Associate engineer at TCL,Pune | Certified Full stack Java developer | Electrical Engineer

Location

Pune District

Work experience

Associate Engineer at Tata Communications Limited, Dighi, Pune., Jan 2024 - Jan 2026 · 2 yrs 1 mo, Dighi pune, Working as L1 Network engineer to resolve trouble ticket raised by customers, interacting with local customer to performed the basic troubleshooting in the server room and also interacting with concern supplier and vendor team. Working on Link Down, Packet Drops, Latency, Flapping etc. Ensuring maximum uptime of TCL network infrastructure & service delivery as per SLA. Provide 1st and 2nd lever escalation, support for customers. Technical support and fault management for the Radwin, TCL UBR, Wimax including the troubleshooting of routing protocols like OSPF, BGP, EIGRP for VPN and ILL services. Hands on experiences on tools like Service Now, PAM Server, Putty, Assure 1.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Annasaheb Dange College of Engineering and Technology, ASHTA

Bachelor of Technology, Electrical and Electronics Engineering, Annasaheb Dange College of Engineering and Technology, ASHTA