Headline

Absolute Learner || DSE@KocharTech || Data & Network Analyst || AI || SQL || Advance Excel || Python || Power BI || Networking & IT Infrastructure || Active Directory || Master’s in Computer Applications

About

IT professional with experience in Desktop Support, IT Operations, Data Analysis, and Network Troubleshooting. Skilled in Active Directory user management, incident handling, technical documentation, operational reporting, and end-user support in enterprise environments. My professional journey spans software development, AI/ML, data analytics, and IT infrastructure, giving me a broad understanding of technology across multiple domains. This diverse background helps me approach problems analytically while maintaining a strong focus on operational excellence and user experience. Currently working as a Desktop Support Engineer at Kochartech, where I handle critical incidents, client escalations, Active Directory administration, infrastructure support, RCA documentation, and cross-functional coordination with Network, Server, and Application teams. Known for strong ownership, structured documentation, continuous learning, and a problem-solving mindset. Actively expanding expertise in Windows Server, Linux Administration, Networking, Cloud Technologies, Azure AD, Microsoft Intune, and IT Infrastructure with the goal of progressing into System Administration and Infrastructure Engineering roles.

Location

Bengaluru

Work experience

Desktop Support Engineer at KocharTech, Sep 2025 - Present · 10 mos, Bengaluru, Karnataka, India

Technical Support Executive at Meesho AI Services, Apr 2025 - Sep 2025 · 6 mos, Bengaluru, Karnataka, India

Data Analyst at Invact Metaversity, Apr 2025 - Aug 2025 · 5 mos, Hybrid

Student Trainee at Invact Metaversity, Jan 2025 - Apr 2025 · 4 mos, On-site

Data Analyst at Cognifyz Technologies, Nov 2024 - Feb 2025 · 4 mos, Nagpur, Maharashtra, India

Data Science & Business Analytics at The Sparks Foundation, Jul 2024 - Aug 2024 · 2 mos, Singapore, Singapore

Education

Master of Computer Applications - MCA, Computer Science, KIIT School of Computer Applications

Bachelor of Computer Applications, BCA Computer applications, Trident Academy of Creative Technology (TACT), Bhubaneswar