Headline

Sales & Account Management Professional | Digital Marketing | Client Retention & Growth

About

Sales and account management professional with 7+ years of experience across digital marketing, client relations, and B2B sales. Currently based in Bangkok, Thailand. Most recently at TDCX, I managed a portfolio of 80–100 Meta advertiser accounts, working hands-on inside Meta Ads Manager to optimize campaigns, scale spend, and help clients achieve target metrics including ROAS of up to 10x. I worked directly with SMBs and agencies as their primary point of contact for performance strategy and troubleshooting. Prior to that, I spent 5+ years at Admiral Solutions as an Assistant Manager, leading sales and client relations for a 10-member team. My focus was on client retention, escalation management, outbound sales, and CRM-driven strategy consistently ranked as a top performer and recognized with the Sales Excellence Award in 2023. I'm currently open to roles in digital marketing, account management, sales, or customer service where I can bring both client-facing expertise and hands-on platform knowledge to the table. Open to opportunities in Bangkok and beyond feel free to connect.

Location

Bangkok City

Work experience

Assistant Manager- Customer Relation & Sales at ADMIRAL SOLUTIONS, Oct 2020 - Jul 2025 · 4 yrs 10 mos

Customer Care Executive- Retention at ADMIRAL SOLUTIONS, Dec 2019 - Dec 2020 · 1 yr 1 mo, Gurugram, Haryana, India

Accounts Receivable Specialist at Wenour Enterprises Pvt. Ltd., Jun 2018 - Oct 2019 · 1 yr 5 mos, Noida, Uttar Pradesh, India

Education

Bachelor of Commerce - BCom, Business Administration and Management, General, Amar Singh College - India

Bachelor of Commerce - BCom, Mathematics, University of Kashmir