Store Manager at Unicorn Infosolutions Pvt Ltd





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Gujarat
Store Manager at Unicorn Infosolutions Pvt Ltd
Store Manager at Unicorn Infosolution Pvt Ltd (Apple Premium Reseller), Jul 2025 - Present · 1 yr 1 mo, Managing Apple Premium Reseller store operations with full accountability. Achieving monthly and quarterly targets across Apple’s full product line. Ensuring compliance with Apple Visual Merchandising, ASC, and audit standards. Leading staff hiring, training, briefings, and performance tracking. Handling escalations, cash settlement, billing, and inventory audits. Maintaining NPS above 90% through premium customer service. Coordinating new launches, promotions, and in-store events.
Solutions Specialist at Asus India, Oct 2022 - Jun 2025 · 2 yrs 9 mos, Guided customers on laptop selection based on performance and usage. Performed technical configurations including SSD, RAM, OS, BIOS & software setups. Managed CRM entries, repairs, warranty claims, and follow-up cases.
Sales Executive at Lenovo, Apr 2022 - Oct 2022 · 7 mos, Handled customer needs and laptop comparisons to ensure correct purchase. Upsold warranty plans, accessories, and value bundles. Managed CRM updates, service cases, and follow-ups.
Senior Sales Executive at Vijay Sales, Dec 2019 - Apr 2022 · 2 yrs 5 mos, Sold laptops, mobiles, and electronics with strong product pitching. Delivered EMI discussions, demos, and customer consultations. Trained junior staff in sales, product knowledge, and store SOPs.