Headline

Product Owner II @ Granicus | Enterprise B2B SaaS | Integrations, SSO & Workflow Automation | Ex-Engineer

About

I own the backlog and roadmap for 7 modules of a B2B SaaS platform serving 7000+ enterprise and public-sector organization — agenda and meeting management, legislative drafting, records/CMS and video streaming. I came into product from engineering — two years building in Ruby on Rails, Angular and Spring Boot — and that's where a lot of my leverage sits. I can hold my own in API, identity and architecture conversations that often get delegated, which means the trade-offs I take to customers are ones I can defend. Recent work: • Virtual Civic Display — a 0→1 real-time transparency product. Conceived, defined and launched it; drove 10% upsell revenue across existing accounts. • Azure AD SSO with automated provisioning — administrator onboarding effort down ~70%. • Microsoft 365 integration for live document co-authoring — version conflicts eliminated, document handling time down ~40%. • Closed a four-year-old critical security gap affecting confidential and PII documents. Remediation and hotfixes shipped in two weeks with no customer downtime. • Owned WCAG 2.1 / ADA accessibility across 4 products under statutory deadlines. Most of my work sits where enterprise SaaS gets difficult: integrations, identity, approval workflows, and compliance obligations that aren't optional. I like problems where the constraint is real. Reachable at nivya.ratha@gmail.com. Usually mid-coffee.

Location

Greater Bengaluru Area

AI stack

claude code

claude

cursor

ChatGPT

Work experience

Product Owner 2 at Granicus, Apr 2026 - Present · 6 mos, Karnataka, India

Product Owner at Granicus, Jan 2023 - Apr 2026 · 3 yrs 4 mos, Bengaluru, B2B SaaS for civic engagement and records management. Owned backlog, roadmap and delivery across 4 modules used by 7000+ organisations and 300 million end users. • Conceived and launched Virtual Civic Display, a 0→1 real-time transparency product (live agendas, votes, decisions). Drove 10% upsell revenue. • Delivered Azure AD SSO with automated user provisioning — administrator onboarding effort down ~70%, security-feature adoption up across council users. • Led Microsoft 365 integration for real-time co-authoring and version control — document handling time down ~40%. • Closed a four-year-old critical security gap by introducing authenticated access to document attachments, addressing unauthorised exposure of confidential and PII records. Remediation and hotfixes shipped in two weeks with zero workflow downtime. • Scaled cross-module data export to admin self-serve — manual compilation effort down ~50%. • Owned the WCAG 2.1 / ADA accessibility programme across 4 products; sequenced remediation by usage and effort, integrated a real-time document accessibility service, segregated non-conformant archives to statutory deadlines. • Built an out-of-office approval workflow with alerts and admin override, preventing unintended auto-approvals during high-risk periods. • Resolved 15+ P1 production incidents affecting live public meetings, coordinating engineering, QA and customer success under time-critical constraints.

SDE II at Granicus, May 2022 - Dec 2022 · 8 mos, Bengaluru, Rebuilt and optimised the email subscription platform. Ruby on Rails, Angular, Spring Boot. Cleared legacy defects, shipped new features, mentored junior engineers

Associate Software Engineer at Harman Connected Services Corp India Private Ltd, Oct 2020 - May 2022 · 1 yr 8 mos, Bengaluru, Built REST APIs for seller onboarding and validation in automotive dashboard products. Angular/TypeScript front-end features; documented and deployed microservices

Education

Bachelor of Engineering, Computational Science, Jyothy Institute of Technology