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Nitish Nandan

Student at Chatrapati Sahuji Maharaj Kanpur University, Kanpur

India

2+ years of work experience

We Win Limited
Dec 20257 mosPresent

Noida, Uttar Pradesh, India

We Win Limited
Dec 20257 mosPresent

Systematically analyze and process inbound consumer inquiries, administering precise solutions to maximize customer experience satisfaction benchmarks. Preserve retention parameters by adopting high-standard corporate dialogue and professional communication interfaces. Coordinate across functional project teams to share customer feedback, proactively minimizing operational friction points. Oversee consumer onboarding tracks and ongoing accounts to sustain a seamless user lifecycle.
Turtlemint
Jul 20242 yrsPresent

Kanpur, Uttar Pradesh, India

SBI Life Insurance Co. Ltd.
Feb 20232 mosMar 2023

Acquired operational familiarity with corporate portfolio structuring, tracking localized policy matrices against consumer segment demands.

Education

Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur

Master of Business Administration, operation and production management

Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur

20242 yrs2026
Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Bachelor of Business Administration - BBA, Computer and Information Sciences and Support Services

Chatrapati Sahuji Maharaj Kanpur University, Kanpur

20213 yrs2024

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Headline

Student at Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Location

India

Work experience

Customer Service Representative at We Win Limited, Dec 2025 - Present · 7 mos, Noida, Uttar Pradesh, India

Customer Representative at We Win Limited, Dec 2025 - Present · 7 mos, Systematically analyze and process inbound consumer inquiries, administering precise solutions to maximize customer experience satisfaction benchmarks. Preserve retention parameters by adopting high-standard corporate dialogue and professional communication interfaces. Coordinate across functional project teams to share customer feedback, proactively minimizing operational friction points. Oversee consumer onboarding tracks and ongoing accounts to sustain a seamless user lifecycle.

Associate Relationship Manager at Turtlemint, Jul 2024 - Present · 2 yrs, Kanpur, Uttar Pradesh, India

Product Specialist at SBI Life Insurance Co. Ltd., Feb 2023 - Mar 2023 · 2 mos, Acquired operational familiarity with corporate portfolio structuring, tracking localized policy matrices against consumer segment demands.

Education

Master of Business Administration, operation and production management, Chhatrapati Shahu Ji Maharaj University (CSJMU), Kanpur

Bachelor of Business Administration - BBA, Computer and Information Sciences and Support Services, Chatrapati Sahuji Maharaj Kanpur University, Kanpur

Nitish Nandan - Customer Service Representative in India | Tal