Product @ Apollo 247 | Ex - Unacademy | BITS Pilani

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Gurugram, Haryana, India







Master of Science - MS, Physics
Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE, Mechanical Engineering
Birla Institute of Technology and Science, Pilani
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Product Manager at Apollo 24|7, Nov 2024 - Present · 2 yrs, Bengaluru, Karnataka, India
Product Manager at Unacademy, Jun 2023 - Nov 2024 · 1 yr 6 mos, Bengaluru, Karnataka, India, Led the product vision, growth strategy and P&L impact for Graphy, a B2B content monetization platform. User Activations: Redesigned onboarding journey, home page, and AI course builder, reducing first product creation TAT from x to y days, and boosting successful activations by 90%. Product Globalization: Facilitated global expansion into the USA, Canada, and Korea by implementing localization (l10n), integrating new payment gateways, and enhancing regional SEO, adding xx% to overall revenue. Cost Optimization: Spearheaded the cost optimization charter by migrating to alternative services and implementing fraud prevention measures, reducing tech costs by 50% and preventing yyL in monthly fraud losses. Scaling Product Support: Established multilayer client support with SOPs, revamped the knowledge base, added automation, and built feedback mechanisms, reducing support tickets by 50% and increasing NPS by 20% points. Leadership: Led a 5-member product team and collaborated cross-functionally with a team of 50+ across engineering, design, product support, and customer success management.
Associate Product Manager at Unacademy, Jun 2022 - Jun 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India, Managed the comprehensive learner experience at Unacademy, India's leading Ed-tech platform. User Engagement: Implemented personalized recommendations and optimized layouts, resulting in a 28% increase in free learner watch time (per session) in 2 months. Gamification: Implemented a streak system, driving a 30% increase in daily questions attempted and a 20% increase in watch time. Ratings: Boosted paid learner satisfaction by expanding subscription rating coverage by 34% and introducing a new understanding-based (3-scale) live class rating system.
Product Consultant at Dunzo, Jul 2021 - May 2022 · 11 mos, Bengaluru, Karnataka, India, Worked as a founding member of the Private Label team in Dunzo, adding xxL to the net monthly GMV. Enhanced operational efficiency by 30% by establishing supply chain analytics metrics and Tableau dashboards. Achieved a 5X GMV boost in 8 weeks through strategic expansion insights derived from SKU demand predictions.
Summer Intern at Maruti Suzuki India Limited, May 2019 - Jul 2019 · 3 mos, Gurugram, Haryana, India, Studied welding spots in different segments of the welding body of Maruti Eeco and Maruti T9T models. Optimized the assembly line process in the welding shop by analyzing and reprogramming the robots.
Master of Science - MS, Physics, Birla Institute of Technology and Science, Pilani
Bachelor of Engineering - BE, Mechanical Engineering, Birla Institute of Technology and Science, Pilani