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Nitin Varshney

Head of Product | Building Kris@work

Bengaluru

11+ years of work experience

KrisAtWork
Dec 20241 y 8 moPresent

Bengaluru, Karnataka, India

Sprinklr
Apr 20231 yr 9 mosDec 2024

Bengaluru, Karnataka, India

Sprinklr
May 20221 yrApr 2023

Bengaluru, Karnataka, India

Sprinklr
May 20201 y 11 moApr 2022

Bengaluru, Karnataka, India

GE Aviation
Aug 20199 mosApr 2020

Bangalore

• Responsible for managing Product Backlog & defining product roadmap for each MVP with continuous customer feedback • Handled Engagement with leadership and key business stakeholders to set strategy & define the product roadmap • Spearheaded engagement with key stakeholders including the Delivery Team and ScrumMaster • Prioritized feature-set, features, user stories and define & groom the product backlog & features • Active participation in all Scrum ceremonies (backlog grooming, release & sprint planning and retrospectives) • Designed communication & training plan for releases and conducted UAT with functional owners • Engaged with UI/UX teams and gave inputs to derive the UX screens for functionalities • Augmented User adoption through change acceleration process and continuous user feedback
GE
Jun 20172 yrs 2 mosJul 2019

Bengaluru Area, India

Joint Venture Integration Program Manager • Served as IT Integration Lead for Jet engine repair shop based in Taiwan • Responsible for migration of 70+ applications built on 17 platforms for Quality, Prod, Supply chain and finance functions • Strategized the decision making for replication of legacy application & building new applications • Define To-be architecture & infrastructure requirements for applications to be migrated into GE network • Managed Security assessment process & Cut-over plan of all applications ServiceMax Technical Product Manager • Requirements gathering & analysis from key field service engineers to simplify the service process • Identify and analyse feature requests to determine business value and priority • Defined feature sets, features & drafted user stories for Global Services track of Brazil deployment • Project Manager for Brazil & Mexico LCS ServiceMax deployments • Lead for Instance Alignment Strategy and MW Connectivity issues for ServiceMax ecosystem • Leading apttus – ServiceMax integration for flow of service contracts sold in apttus Apttus Product Manager • Led Next Gen CPQ (Configure Price Quote) Platform Functional go-live and deployment strategy. • Responsible for driving the platform deployments for SHS sub-regions for different product segments which building and driving the plan, map gap and risk analysis and work with different team to on-board the users seamlessly. • Liaised between the Functional and IT teams to drive Apttus CPQ deployment and adoption • Understanding of Apttus CPQ and SFDC to help the functional team to be completely on boarded onto Apttus and retire all their legacy systems
GE
Apr 20162 mosMay 2016

Bengaluru Area, India

 Designed, configured & Rolled-out Global Deployment tracking application for apttus CPQ tool  Conceptualized SFDC Sandbox Refresh Process with SOP & Prepared new development environments  Established architecture of Case Management Application to track & communicate deployment defects  Designed delivery dashboards to provide visualization & release health tracker for Global Release status  Achieved 10-man hours per week manual effort reduction in updating deployment status  Implemented automations to attain 33% downtime reduction in SFDC sandbox refresh process
Accenture
Jul 20131 y 11 moJun 2015

Bangalore

Education

Indian Institute of Management Mumbai

Post Graduate Diploma in Industrial Management, General Management

Indian Institute of Management Mumbai

20152 yrs2017
Malaviya National Institute of Technology Jaipur

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

Malaviya National Institute of Technology Jaipur

20094 yrs2013

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Headline

Head of Product | Building Kris@work

About

Project/ Program management professional with experience in cloud CRM technologies/platforms like Salesforce.com, ServiceMax and Apttus, having worked in Healthcare, Pharmaceutical and Aviation Industries. Currently working on a JV IT Integration project involving deployment of 70+ applications.

Location

Bengaluru

Work experience

Head of Customer Experience at KrisAtWork, Dec 2024 - Present · 1 y 8 mo, Bengaluru, Karnataka, India

Director - Product Success at Sprinklr, Apr 2023 - Dec 2024 · 1 yr 9 mos, Bengaluru, Karnataka, India

Associate Director - Product Success at Sprinklr, May 2022 - Apr 2023 · 1 yr, Bengaluru, Karnataka, India

Manager - Product Success at Sprinklr, May 2020 - Apr 2022 · 1 y 11 mo, Bengaluru, Karnataka, India

Sr Product Manager at GE Aviation, Aug 2019 - Apr 2020 · 9 mos, Bangalore, • Responsible for managing Product Backlog & defining product roadmap for each MVP with continuous customer feedback • Handled Engagement with leadership and key business stakeholders to set strategy & define the product roadmap • Spearheaded engagement with key stakeholders including the Delivery Team and ScrumMaster • Prioritized feature-set, features, user stories and define & groom the product backlog & features • Active participation in all Scrum ceremonies (backlog grooming, release & sprint planning and retrospectives) • Designed communication & training plan for releases and conducted UAT with functional owners • Engaged with UI/UX teams and gave inputs to derive the UX screens for functionalities • Augmented User adoption through change acceleration process and continuous user feedback

Digital Technology Leadership Program Member / Product Manager at GE, Jun 2017 - Jul 2019 · 2 yrs 2 mos, Bengaluru Area, India, Joint Venture Integration Program Manager • Served as IT Integration Lead for Jet engine repair shop based in Taiwan • Responsible for migration of 70+ applications built on 17 platforms for Quality, Prod, Supply chain and finance functions • Strategized the decision making for replication of legacy application & building new applications • Define To-be architecture & infrastructure requirements for applications to be migrated into GE network • Managed Security assessment process & Cut-over plan of all applications ServiceMax Technical Product Manager • Requirements gathering & analysis from key field service engineers to simplify the service process • Identify and analyse feature requests to determine business value and priority • Defined feature sets, features & drafted user stories for Global Services track of Brazil deployment • Project Manager for Brazil & Mexico LCS ServiceMax deployments • Lead for Instance Alignment Strategy and MW Connectivity issues for ServiceMax ecosystem • Leading apttus – ServiceMax integration for flow of service contracts sold in apttus Apttus Product Manager • Led Next Gen CPQ (Configure Price Quote) Platform Functional go-live and deployment strategy. • Responsible for driving the platform deployments for SHS sub-regions for different product segments which building and driving the plan, map gap and risk analysis and work with different team to on-board the users seamlessly. • Liaised between the Functional and IT teams to drive Apttus CPQ deployment and adoption • Understanding of Apttus CPQ and SFDC to help the functional team to be completely on boarded onto Apttus and retire all their legacy systems

ITLP Intern at GE, Apr 2016 - May 2016 · 2 mos, Bengaluru Area, India,  Designed, configured & Rolled-out Global Deployment tracking application for apttus CPQ tool  Conceptualized SFDC Sandbox Refresh Process with SOP & Prepared new development environments  Established architecture of Case Management Application to track & communicate deployment defects  Designed delivery dashboards to provide visualization & release health tracker for Global Release status  Achieved 10-man hours per week manual effort reduction in updating deployment status  Implemented automations to attain 33% downtime reduction in SFDC sandbox refresh process

Business Technology Consultant at Accenture, Jul 2013 - Jun 2015 · 1 y 11 mo, Bangalore

Education

Post Graduate Diploma in Industrial Management, General Management, Indian Institute of Management Mumbai

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Malaviya National Institute of Technology Jaipur