Senior Manager - Talent Development @ Firstsource | Leadership Development, Project Management

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Greater Bengaluru Area

Bengaluru, Karnataka, India

Thiruvananthapuram Taluk, India

Thiruvananthapuram Taluk, India







PGDM, Business Administration and Management, General
Asian School of Business

Bachelor of Commerce (B.Com.), Accounting and Finance
Garden City University
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A certified Project Management Associate with over 10 years of expertise in leadership development, project management, and digital learning, currently serving as Senior Manager – Talent Development at Firstsource. Experienced in developing and implementing leadership capability-building programs, enterprise skill development, and driving tech and digital upskilling initiatives. At Firstsource, contributing to fostering a culture of continuous learning through innovative strategies and tools. Passionate about implementing scalable learning solutions that empower teams, strengthen workforce capabilities, and align with evolving business needs.
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Senior Manager - Talent Development at Firstsource, Aug 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India
Principal Analyst Learning and Development at AB InBev, Feb 2022 - Jul 2025 · 3 yrs 6 mos, Bengaluru, Karnataka, India, Designed & Led Leadership Development Programs – Spearheaded end-to-end leadership capability-building initiatives, including TNA, curriculum design, gamification, and impact measurement, fostering a culture of continuous learning and growth. Enterprise Skill Development – Developed and implemented enterprise-wide upskilling programs, equipping teams with critical business and functional skills to enhance organizational effectiveness. Tech Upskilling & Future-Readiness – Drove technical and digital skill-building initiatives, ensuring alignment with evolving business needs and industry trends. Learning Enabler Implementation – Built and optimized learning tools such as SharePoint, Dashboards, and Newsletters, increasing accessibility and adoption. Digital Learning Strategy & Platform Integration – Led the successful pilot and implementation of Pluralsight, Coursera, and Udemy, enhancing self-paced learning experiences across the workforce. LMS & LXP Integration – Managed the seamless integration of LMS & LXP (Degreed), optimizing personalization, engagement, and learning accessibility for employees globally. Passionate about leveraging cutting-edge learning technologies, data-driven decision-making, and engagement techniques to drive business impact through upskilling and capability-building initiatives.
Assistant Manager - Learning & Development at KPMG, Oct 2021 - Feb 2022 · 5 mos, Bengaluru, Karnataka, India, 1. Planned and executed milestone learning events, fostering a culture of continuous learning and professional development for new and senior managers. 2. Developed and executed structured New Hire Onboarding & Training programs, ensuring seamless integration of new audit and advisory professionals while accelerating time-to-productivity. 3. Planned and executed cross-functional training programs like Tech Savvy Auditors, enhancing the digital proficiency of auditors and collaboration across business functions.
HR Senior Executive - Learning & Development at KPMG, Oct 2019 - Oct 2021 · 2 yrs 1 mo, Greater Bengaluru Area, 1. Implemented behavioral training programs, strengthening leadership, communication, and collaboration skills. 2. Managed L&D database and reporting, leveraging analytics to track learner engagement, measure program effectiveness, and provide leadership with data-driven insights for talent development strategies. 3. Managed vendor partnerships, curating specialized learning solutions, negotiating cost-effective agreements, and ensuring access to high-quality leadership and industry-specific training. 4. Drove e-learning adoption, encouraging self-paced learning and professional skill development across the organization.
HR Executive - Learning & Development at KPMG, Apr 2018 - Sep 2019 · 1 yr 6 mos, Bengaluru, Karnataka, India
Intern at EY, Oct 2014 - Dec 2014 · 3 mos, Thiruvananthapuram Taluk, India, 1. Contributed to EY’s New Service Incubation (NSI) innovation team, exploring, and developing new service offerings. 2. Engaged in consultant role-plays, presenting case scenarios to team members for analysis and discussion.
Intern at State Bank of India, Jun 2014 - Aug 2014 · 3 mos, Thiruvananthapuram Taluk, India, 1. Researched Corporate Salary Packages and compared them with salary accounts of private banks. 2. Analyzed the role of Relationship Managers in managing salary accounts across SBI and private banks. 3. Conducted a survey on corporates with salary account tie-ups with SBI to assess their experience and preferences.
PGDM, Business Administration and Management, General, Asian School of Business
Bachelor of Commerce (B.Com.), Accounting and Finance, Garden City University