Headline

IT & Process Analyst | Process Automation | Workflow Optimization | Power BI | SQL

About

Analyst with 2+ years driving process automation and workflow optimization across IT and operations environments. Delivered a 40% reduction in approval turnaround time by designing KissFlow workflows and documenting end-to-end BRDs and FRDs. Skilled in stakeholder requirements gathering, As-Is/To-Be process mapping, UAT facilitation, and KPI dashboard development using Power BI, SQL, and Excel. Experienced across Agile environments using Jira and Confluence — translating ambiguous business needs into structured, SDLC-aligned solutions. Open to BA and IT Analyst roles where process improvement and data-driven decision-making drive real business impact. Keen to learn new technologies and open to any information that comes my way. In an industry that is run by people, networking becomes the most important aspect of learning, here to build a strong network.

Location

Greater Bengaluru Area

Work experience

Technical Consultant at GreenDot Digital, Jan 2026 - Present · 5 mos, Bengaluru, Karnataka, India, Low code/ No code Developer | Business Analysis

IT Dev Sr Associate II at NTT, May 2025 - Feb 2026 · 10 mos, Bangalore Urban, Karnataka, India

IT Dev Sr Associate I at NTT, Oct 2023 - May 2025 · 1 yr 8 mos, On-site

Artificial Intelligence Specialist at Tequed Labs, Sep 2022 - Oct 2022 · 2 mos, • Built a wine classification model using NLP techniques, applying supervised and unsupervised learning algorithms. • Performed feature extraction and text pre-processing to improve model accuracy. • Conducted exploratory data analysis and evaluated model performance using appropriate metrics.

Education

Bachelor's degree, Computer Science, JSS Academy Of Technical Education Karnataka

PUC, Deeksha Centre for learning

Public links

github: https://github.com/Nithya-Kattimani