Headline

Senior Fraud & Risk Analyst with 4+ years in fintech, banking, retail & e-commerce. Skilled in fraud investigations, UPI fraud, EDD, chargebacks, regulatory escalations, SQL, Excel, Power BI & Tableau.

Location

Bengaluru

AI stack

claude

gemini

openai

Work experience

Fraud Investigation Analyst at slice, Dec 2025 - Present · 11 mos, On-site, • Analyzed user accounts and transactions, detecting potential fraud through pattern recognition. • Utilized SQL to retrieve transaction data, identifying anomalies for informed investigative decisions. • Conducted enhanced due diligence on high-risk customers, adhering to internal policies and regulations. • Documented findings, recommended actions, and reported verified fraudulent activities. • Collaborated with teams in risk, compliance, operations, and product to mitigate fraud risk. • Identified fraud trends, contributing to process improvements by recommending Preventive measures.

Senior Fraud Investigation Analyst at PwC, Jun 2025 - Dec 2025 · 7 mos, Bengaluru, Karnataka, India, • Conducted end-to-end investigations into complex fraud cases involving banking fraud scenarios and identity theft. • Performed transaction monitoring and risk assessments to identify suspicious activities and recommend mitigation actions. • Prepared comprehensive investigation reports detailing findings and recommendations while ensuring quality standards. • Provided guidance to junior investigators on case reviews, methodologies, and quality adherence. • Acted as subject matter expert for fraud investigation processes, supporting team members with high-risk cases. • Collaborate with cross-functional stakeholders to resolve escalated fraud cases and improve operational controls. • Ensure compliance with regulatory requirements, internal policies, and quality standards.

Fraud Analyst at Tesco Bengaluru, Mar 2023 - Feb 2025 · 2 yrs, Bengaluru, Karnataka, India, • Conducted comprehensive investigations into customer and internal fraud, identifying policy violations and operational risks. • Investigated checkout operators for suspicious activities, including till discrepancies and refund abuse. • Monitored payment transactions to detect card-not-present fraud and other suspicious activities. • Utilized SQL to analyze transaction data, identify fraud patterns, and support investigations. • Developed reports and dashboards in Excel and Power BI to track fraud trends and risk indicators.

Transaction Risk Investigator at Amazon, Feb 2022 - Feb 2023 · 1 yr 1 mo, Bengaluru, Karnataka, India, • Reviewed customer accounts and transactions to detect fraudulent activities and policy violations. • Investigated account takeovers, payment fraud, fake accounts, and abusive purchasing behaviors. • Evaluated risk indicators using internal tools to approve, restrict, or suspend accounts.

Technical Advisor at Concentrix, Oct 2020 - Dec 2021 · 1 yr 3 mos, On-site, • Supported customers with technical queries on OnePlus devices and TVs, including repair requests and updates. • Promoted to L2 Support for outstanding performance in issue resolution. • Identified recurring customer issues and contributed to developing effective solutions.

Education

Bachelor of Engineering - BE, Mechanical Engineering, M. S. RAMAIAH UNIVERSITY OF APPLIED SCIENCES

Bachelor of Technology, Mechanics, M. S. RAMAIAH UNIVERSITY OF APPLIED SCIENCES