Headline

Plazza | Eternal | HT | Warner Bros | St. Stephens College

Location

Bengaluru

AI stack

claude code

claude

Work experience

Global Growth at Plazza, Mar 2026 - Oct 2026 · 8 mos, Bengaluru, Karnataka, India, - Joined the founder early — advisory from Mar 2026, full-time from Jun 2026 — to help set up and stabilise operations through a period of rapid scale-up. - Supported the founder through fundraising, including an angel bridge round and the $15M Series A. - Key learnings: building 0→1 in healthcare quick commerce, AI-native internal tooling, and what early-stage fundraising looks like from the inside

Business Lead at Khedmah Delivery, Jun 2024 - Jan 2026 · 1 yr 8 mos, Muscat, Masqaţ, Oman, • Owned the business end-to-end as Business Head of Khedmah Delivery, Oman's first local delivery super app — a 0→1 build of a new division and a three-sided marketplace (restaurants, riders, customers) in Muscat. • Defined the business plan and commercial architecture: go-to-market strategy, pricing, commission structures and the supply acquisition roadmap for restaurant and merchant partners. • Built the organisation from scratch — rider network, SOPs, service-quality frameworks and performance dashboards that cut delivery turnaround time while holding cost discipline. • Opened new revenue lines beyond delivery: launched the Dine Out vertical (table booking and promotional partnerships) and conceptualised KD Mart, a grocery vertical onboarding local supermarkets to lift order frequency and retention.

New Initiatives at Eternal, Aug 2023 - Apr 2024 · 9 mos, Bengaluru, Karnataka, India

Regional Head - Hyperpure at Eternal, Aug 2021 - Aug 2023 · 2 yrs 1 mo, Bengaluru, Karnataka, India, • Assuming a leadership role and executing programs focused on elevating customer retention and acquisition efforts, yielding significant and tangible outcomes. • Leading strategic initiatives to drive business & enhance profitability in major southern cities, including Bangalore, Hyderabad, Chennai. • Contributing significantly to the Enterprise business PAN India, with a focus on achieving a 65% share of the overall portfolio. • Building & managing Annual GMV portfolio exceeding ~2 billion INR (~200 Cr+), employing effective financial strategies and oversight. • Collaborating closely with clients to identify & address challenges in procurement & supply chain management, reducing costs

Head of Retail Sales - HyperPure at Eternal, Nov 2018 - Sep 2021 · 2 yrs 11 mos, Gurgaon, India, • Key member of the Launch team that successfully introduced the largest B2B HoReCa platform for Zomato. • Aligned with Zomato's vision of providing better food for more people, contributing to realization of the company's foundational values. • Progressed from a role in the Launch team to spearheading business operations in Delhi, the largest market. • Played integral roles in setting up the business, emphasizing a startup-within-a-startup ethos. • On-boarded of partner restaurants onto the platform, ensuring a seamless and organized experience in their supply chain processes. • Collaborated with the category team to drive improvements in user experience, focusing on fill rates and overall satisfaction. • Played a pivotal role in product enhancement, incorporating new tech integrations and contributing to product development initiatives aimed at boosting engagement with partners.

Manager - Emerging Markets at Eternal, Dec 2016 - Nov 2018 · 1 y 11 mo, Gurgaon

Area sales manager at Eternal, Apr 2016 - Dec 2016 · 8 mo, Noida

Assistant Manager at Hindustan Times, Jul 2015 - Mar 2016 · 9 mos, Gurgaon, India

Senior Executive at India Today, Jul 2014 - Jun 2015 · 1 yr, Noida Film City, • Senior Executive for print and digital space selling for the India Today Hindi and English for Corporates in the Impact department • Handling and Coordinating Digital Sales for the Amplifier bouquet including the Intoday, Business Today and Aajtak Websites for four upcountry states and Delhi • Client Servicing for corporate clients such as: Maruti Suzuki,Nokia,IFFCO Tokio, Suzuki, Pernod Ricard, HMSI and Hero motors • Dealing with all major agencies such as: ZenithOptimedia, Group M, Brand Serve, DDB Mudra, Linta's Initiative and others • Processing of the Release Orders and AD placements via insertions with Designers

Channel coordinator at Warner Bros. Discovery, Jul 2012 - Jun 2014 · 1 y 11 mo, Gurgaon

Education

Bachelor's degree, English Language and Literature/Letters & Economics, St. Stephen's College, Delhi

Commerce, Airport School Calicut International Airport