Headline

Program Manager @ Pine Labs | Fintech & Airlines | Technical Program Management | Driving Cross-functional Execution

About

I started as a developer and over time moved into program management. Right now I work at Pine Labs where I handle programs for airlines and gift card products. My day to day involves working with engineering teams, business stakeholders, and clients to make sure things move forward and get delivered properly. What makes my background a little different is that I have worked across software development, project management, and strategy across multiple industries. So I can have an honest conversation with both engineers and business teams without getting lost on either side. At Pine Labs I am currently focused on airline card integrations and gift card programs. I coordinate across product, engineering, and client teams to keep things on track. Outside of work I enjoy talking about fintech, technology, and how products get built. If any of that interests you, feel free to connect.

Location

Mumbai

AI stack

claude

gemini

perplexity

ChatGPT

ChatGPT Images

Microsoft Copilot

Work experience

Program manager 1 at Pine Labs, Jul 2026 - Present · 4 mos, As Program Manager 1, I own end-to-end delivery of programs across the airlines and gift card product lines, driving strategy, execution, and outcomes rather than only coordinating across teams. I work closely with engineering, product, and business leadership to define program roadmaps, set priorities, and ensure delivery aligns with both client expectations and broader business goals. My responsibilities include owning program timelines and budgets, proactively identifying risks and dependencies before they become blockers, and driving resolution on complex, cross-functional escalations. I partner directly with client stakeholders to shape requirements, influence solution design, and ensure what’s being built solves the right problem — not just meets the spec. I also mentor associate program managers, contribute to process improvements across the PMO function, and bring a deeper, strategic understanding of the fintech issuing and airlines ecosystem to guide decision-making at the program level.

Associate Program Manager | Fintech | Airlines & Gift Cards at Pine Labs, Oct 2024 - Jul 2026 · 1 yr 10 mos, Hybrid, At Pine Labs I work as an Associate Program Manager handling programs related to airlines and gift card products. My work involves coordinating between engineering, product, and business teams to make sure programs are delivered on time and meet the expected outcomes. On a day to day basis I manage timelines, track dependencies, handle escalations, and make sure all stakeholders are aligned. I also work directly with clients to understand their requirements and make sure the right things are being built. This role has given me a strong understanding of how fintech products are built and delivered at scale, especially in the airlines and issuing business space.

IT Project Manager | EdTech | Infrastructure at Emeritus, Aug 2024 - Sep 2024 · 2 mos, Remote, At Emeritus I worked as an IT Project Manager handling infrastructure related projects. While I gained good exposure to the IT side of things, I realized my interest and strength lies more in the product and development side of program management. That clarity helped me make a more focused career move going forward.

Technical Project Manager | Mobile & Web at Gloify, Jun 2024 - Jul 2024 · 2 mos, On-site, I joined Gloify as a Technical Project Manager however the expected project assignment got delayed significantly after joining. Given that I wanted to keep my momentum going and not sit idle, I decided to move on and look for a role where I could contribute from day one.

Technical Project Manager | Client Delivery | Web & Mobile at Techjet, Feb 2024 - Jun 2024 · 5 mos, At Techjet I managed web development, mobile app, and client delivery projects end to end. My work involved handling timelines, coordinating with development teams, and making sure projects were delivered on time as per client expectations. Over time I consistently delivered projects on schedule and built a good understanding of how client projects run from requirement gathering to final delivery. After about a year I felt I had outgrown the scale of projects being handled there. Most of the work was around small to mid scale projects like ecommerce platforms and similar products. I wanted to work on larger scale products and programs where I could grow faster and take on bigger responsibilities. That led me to explore opportunities at a larger scale which eventually brought me to where I am today.

Project Manager at Techjet, Aug 2023 - Jun 2024 · 11 mos

Engineering Project Coordinator | Full Stack to Management Transition at TECH I.S., May 2022 - Feb 2023 · 10 mos, Bengaluru, Karnataka, India, TECH I.S. is where my professional journey started. I joined as a trainee engineer, learned the ropes of software development, and gradually grew into a full stack developer role. Over time I moved into an Engineering Project Coordinator position where I started managing projects and working across teams. This company gave me a strong foundation in both technology and project management. I got hands on experience with development, understood how software projects are built end to end, and started developing my management skills on the side. After about a year and a half I decided to leave to pursue my MBA full time. The goal was clear, I wanted to transition from a developer background into a proper tech project management and program management career. That decision turned out to be the right one as it helped me make a focused shift into the management side of technology.

Full Stack Developer | Web & Mobile Development at TECH I.S., Aug 2021 - May 2022 · 9 mo, On-site

Education

Master of Business Administration - MBA, Business Administration and Management, General, Liverpool Business School

Master of Business Administration - MBA (PGDM), Business Administration and Management, General, Institute of Management Technology, Ghaziabad