Headline

Product Manager | Embedded Finance & Insurance · Digital Infrastructure | API-First Products · AI-Native · Systems Thinking | Building Scalable Products

About

👋 𝐇𝐢, Most people experience products as features. I've always been more curious about the systems behind them. That curiosity led me from a Computer Science background into Product Management and continues to shape how I approach building products today. I'm fascinated by how technology, business, and people come together to solve complex problems, whether it's improving large-scale operations, enabling digital financial experiences, or building platforms that quietly power millions of interactions behind the scenes. 🚀 My journey began at 𝐀𝐰𝐢𝐠𝐧, where I worked on workforce management and last-mile delivery products. Partnering closely with Operations, Customer Support, Engineering, and Business teams taught me that great products aren't built in isolation - they're built by understanding the realities of the people who use them every day. Those experiences shaped my product thinking far more than any framework ever could. 🏗️ Today at 𝐑𝐢𝐬𝐤𝐜𝐨𝐯𝐫𝐲, I build API-first products powering Embedded Finance & Insurance. My work spans Product Strategy, Partner Integrations, Platform Capabilities, Analytics, AI initiatives, Claims, and scalable B2B SaaS solutions that help financial institutions embed insurance seamlessly into their customer journeys. 🤝 Over the years, I've enjoyed working at the intersection of Product, Engineering, Business, Customer Success, and Operations, translating complex business problems into simple, scalable product experiences. 🧠 The problems that excite me most are rarely feature problems - they're systems problems. That's what draws me towards Digital Infrastructure, API-first Products, AI-native experiences, and Systems Thinking, where small product decisions can create outsized business impact. ✍️ Outside of work, I'm an active member of 𝐓𝐡𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐅𝐨𝐥𝐤𝐬 Community and enjoy learning from founders, operators, and fellow product leaders. I also write through 𝐓𝐡𝐞 𝐌𝐢𝐬𝐬𝐢𝐧𝐠 𝐃𝐨𝐭, where I explore Product Management, Digital Systems, AI, and the invisible architecture behind modern technology businesses. I don't write because I have all the answers. I write because asking better questions often leads to better products. 🌍 Always happy to connect with product leaders, founders, engineers, and curious builders who enjoy solving meaningful problems and building products that make a lasting impact.

Location

Bengaluru

AI stack

claude

gemini

notion

perplexity

ChatGPT

Figma Make

Work experience

Product Manager at Riskcovry, Dec 2023 - Present · 2 y 8 mo, Bengaluru, Karnataka, India, Riskcovry is an insurance infrastructure company enabling BFSI players to embed and distribute insurance at scale across India's lending and banking ecosystem. Owned the complete product lifecycle for a $2M+ ARR B2B credit-linked insurance SaaS platform — from client discovery through deployment, GTM, post-launch analytics, and continuous improvement. Discovery & Strategy : • Conducted client demos and requirement workshops with BFSI partners, translating business needs into BRDs, PRDs, and product requirements. • Set quarterly OKRs, owned roadmap planning, and drove feature prioritisation across the platform. Design, Build & Integration : • Led design discussions and technical feasibility assessments with engineering teams; oversaw API and Webhook implementations for partner integrations. • Spearheaded end-to-end insurance and system integrations for 6+ BFSI clients, embedding insurance journeys within partner platforms. • Shipped 5+ platform features, driving a 20% increase in user engagement and 15% improvement in operational efficiency. Testing, Launch & GTM : • Owned feature testing, deployment cycles, release management, and GTM execution. • Maintained 90% on-time delivery across 6+ cross-functional teams and achieved 95% bug resolution within SLA. Enablement & Communication : • Created release notes, newsletters, and knowledge bases, increasing stakeholder engagement by 15% and reducing support queries by 25%. Analytics, Operations & Improvement : • Implemented a product analytics stack (Google Analytics, Metabase, Freshdesk, Zonka), resulting in a 25% increase in data-driven feature adoption and 30% stronger roadmap alignment. • Integrated AI tools (Gemini, ChatGPT, Claude, Perplexity, Google AI) into product workflows, reducing build cycles by 20% and improving user retention by ~10%. • Owned bug resolution, RCAs, integration support, and post-launch analysis, continuously feeding insights back into product discovery and prioritisation.

Community Manager at The Product Folks, Bengaluru, Karnataka, India, The Product Folks is India's largest product management community with 100,000+ members across startups, unicorns, and global tech companies. As part of the core team, I contribute to: • Community programmes, events, and PM education initiatives that reach thousands of practitioners monthly • Content and knowledge-sharing that reflects the real-time pulse of product practice across Indian and global tech • Peer learning cohorts and mentorship tracks that have helped hundreds of PMs grow in their careers Being embedded in TPF means I'm continuously exposed to what's actually being built, what are being prioritised, and where the PM discipline is heading, intel that directly sharpens my own product thinking and decision-making.

Associate Product Manager at Awign, Nov 2021 - Jun 2023 · 1 yr 8 mos, Bengaluru, Karnataka, India, Awign is a B2B workforce platform connecting enterprises with a distributed gig workforce across India. • Drove a 3x revenue increase via the OLA Project, contributing to 1M+ ARR through platform and operational improvements • Improved per-user revenue by 20% by shipping PAN Verification and User Duplicacy features that strengthened user trust and reduced fraud • Led a User Feedback Program reducing bugs by 25% and improving UX scores by 30% • Launched Awign University and city-targeted acquisition campaigns, cutting user acquisition costs by 20% • Achieved 98% First Call Resolution (FCR) SLA; reduced support resolution time to 24 hours • Improved project success metrics by 25%; team recognised with 'Best Team' award at 95% KPI score • Streamlined internal tooling, improving platform adaptability by 60%

Data Analyst at Awign, Dec 2020 - Apr 2021 · 5 mos, Bengaluru, Karnataka, India, 🔑 Key Contributions: • Analysed workforce and operations datasets to surface insights that improved decision-making, user engagement, and platform efficiency • Transitioned into the product role based on demonstrated impact — data analysis directly informed feature decisions that were later owned end-to-end

Internship Trainee at BSNL India, Jun 2019 - Jul 2019 · 1 mo, Uttar Pradesh, Objective: Lead the implementation of BSNL's Next Generation Technology (NGN) program in Networking. Description: Four-week program focused on introducing BSNL's latest NGN technology, aimed at optimizing network efficiency by minimizing the reliance on traditional optical fiber cables while enhancing customer experience.

Education

Bachelor of Technology, Computer Software Engineering, DIT University