Headline

@ RazorpayX | Helping Businesses Automate Payroll & Compliance | Enterprise Transitions, Upsell & Revenue Growth in APAC

About

7 years. 3 companies. 1 mission — help businesses grow faster than they thought possible. I've built my career driving revenue and retention for SaaS and B2B enterprises across Australia, New Zealand, Asia Pacific, and Japan — markets where relationships are everything and execution separates the good from the great. 𝗪𝗵𝗮𝘁 𝗜 𝗯𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝘁𝗮𝗯𝗹𝗲: → Upsell & retention strategies that increased customer retention by 30% → End-to-end enterprise onboarding across SME and large accounts → Complex account transitions at Razorpay, Accenture & HP — with zero drop in satisfaction → Full sales cycle ownership from prospecting to closure → Cross-functional collaboration across product, ops, and customer success teams 𝗪𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗺𝗲 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗶𝗻 𝟮𝟬𝟮𝟲: I recently earned certifications in Generative AI by Microsoft & LinkedIn — and I'm actively using AI tools to work smarter, prospect faster, and deliver better results for clients. I don't just sell. I solve. If you're looking for a sales professional who brings APAC market depth, AI-powered efficiency, and a genuine obsession with client success — let's talk. 📩 Open to leadership roles in SaaS Sales, Revenue Growth & Enterprise Accounts.

Location

Bengaluru

Work experience

Xpayroll at Razorpay, Dec 2024 - Present · 1 yr 5 mos, Bangalore Urban, Karnataka, India

Xpayroll at Razorpay, Jul 2022 - Nov 2024 · 2 yrs 5 mos, Bengaluru

Senior Sales at Razorpay, Jul 2022 - Nov 2024 · 2 yrs 5 mos, •Served as the primary contact for inbound leads and new client onboarding. •Improved conversion rates by 25% by streamlining the sales cycle through pre-sales initiatives. •Pitched Razorpay products (BB, S2P) to enterprise and SME clients. •Delivered payroll solutions, automating compliance with TDS, PF, PT, and ESIC. •Conducted client needs analysis and proposed tailored payment solutions. •Managed full sales cycle across SME and enterprise accounts. •Built and maintained a strong sales pipeline using Salesforce CRM. •Maximized conversions across inbound channels with timely follow-ups. •Streamlined sales operations using CRM tools and data analytics.

Inside sales (Operations) | SaaS | B2B | Transition & Trade-up | Australia & New Zealand | US at Accenture, Jul 2021 - Jul 2022 · 1 yr 1 mo, •Managed online renewals for Citrix Cloud and on-premises licenses across Australia and New Zealand. •Handled B2B accounts, ensuring accurate account data and updates in Salesforce (SFDC). •Consistently met or exceeded quarterly renewal targets based on assigned pool and quota. •Promoted sales of Citrix software (Workspace, CVAD) and hardware (ADC, SD-WAN) solutions. •Collaborated with vendors and clients to align delivery timelines and enhance customer satisfaction •Set up new accounts, established payment agreements, and maintained account credit terms. •Maintained detailed contract logs and renewal histories in Salesforce to support account retention.

Inside sales (Operations) | SaaS | B2B | Transition & Trade-up | Australia & New Zealand | US at Accenture, Feb 2021 - Jul 2022 · 1 yr 6 mos, India

Inside Sales - Level 1 (Asia Pacific and Japan) at HP, Mar 2019 - Oct 2020 · 1 yr 8 mos, Bangalore Urban, Karnataka, India

Inside Sales - Level 1 (Asia Pacific and Japan) at HP, Mar 2019 - Oct 2020 · 1 yr 8 mos, •Managed end-to-end sales of HP products via the IIP Online Store, including consumer and commercial notebooks, desktops, workstations, and printers. •Engaged and qualified inbound sales leads, coordinating follow-up with Remote PC Consultants (RPC) to ensure timely outreach. •Applied BANT methodology to qualify prospects and drive opportunities from 10% to full closure. •Generated and nurtured leads, scheduling discovery and sales calls with potential customers across B2C and B2B segments. •Successfully managed sales of commercial printing solutions, including printers and plotters. •Collaborated with channel partners and logistics teams to ensure seamless lead progression and 100% sales closure. •Achieved or exceeded monthly sales targets consistently through strategic pipeline management and customer engagement. •Maintained accurate sales records and lead data to support reporting and performance analysis.

Operation Executive | Lenovo at Aegis Global, Apr 2018 - Feb 2019 · 11 mos, Bangalore Urban, Karnataka, India

Operations Executive at Aegis Global Academy, Apr 2018 - Feb 2019 · 11 mos, •Managed end-to-end technology sales for Lenovo products across India including laptops, desktops, workstations, and servers. •Handled online sales operations via Lenovo Online Store, ensuring smooth order processing and customer satisfaction. •Oversaw sales for SMB accounts, managing both B2B and B2C transactions with tailored configuration and customization options. •Engaged with customers to identify business needs and recommend Lenovo solutions, contributing to revenue growth. •Maintained and updated customer records, sales activities, and lead data using CRM tools to support account management. •Collaborated with internal teams and stakeholders to optimize the sales process and enhance customer experience.

Education

Bachelor of Engineering - BE, Mechanical Engineering, Rajiv Gandhi Institute of Technology, BANGALORE

kendriya vidyalaya