---
title: "Nishu Agrawal - Associate Product Manager in Mumbai | Tal"
description: "Meet Nishu Agrawal, Product Manager @Thomson Reuters | Driving SaaS & Cloud Solutions | Agile | Data-Driven | CSPO® & CAPM® Certified based in Mumbai. AI stack includes gemini, langchain, and notion."
image: "https://tal.club/meet/nishu-1/share-image"
---

# Nishu Agrawal on Tal

## Headline

Product Manager @Thomson Reuters \| Driving SaaS &amp; Cloud Solutions \| Agile \| Data\-Driven \| CSPO® &amp; CAPM® Certified

## About

I’m a Product Manager with 12\+ years of experience specialising in B2B SaaS and enterprise TaxTech\. Currently at Thomson Reuters, I own the SafeSend product roadmap — a platform trusted by 70% of the top 500 US accounting firms\. My core expertise spans secure document workflows, identity &amp; access management \(SSO/CIAM\), and compliance\-driven product delivery for regulated markets\. I’ve led cross\-functional teams across Engineering, UX, Legal, and InfoSec to ship scalable, enterprise\-grade solutions\. Earlier in my career I delivered onsite client engagements across South Korea, China, and India, generating $250K\+ in new business for global automotive enterprise clients\. Certified Scrum Product Owner \(CSPO\) and CAPM\.

## Location

Mumbai

## AI stack

gemini

langchain

notion

openai

## Work experience

Associate Product Manager at Thomson Reuters, Sep 2024 \- Present · 1 yr 10 mos, Define and prioritize SafeSend product roadmap in alignment with customer feedback, compliance, and market trends\. Partner with engineering, UX, legal, and cybersecurity teams to launch secure and scalable document workflows\. Lead Agile ceremonies—backlog grooming, sprint planning, and feature review—to ensure on\-time delivery and quality releases\. Develop user stories, detailed specs, and acceptance criteria for key modules like encryption, link expiration, and recipient tracking\. Analyze client usage data and feedback to shape roadmap decisions and enhance user experience\.

Associate Product Manager at SafeSend, Sep 2024 \- May 2025 · 9 mos, Remote, • Leading SafeSend Returns &amp; SafeSend Extensions for Cpaperless SafeSend, a product to automate the tax and accounting profession with innovative, emerging technologies\. It helps progressive CPA &amp; accounting firms and tax practitioners work more efficiently and better serve their clients\. • Acted as liaison between business, sales and IT teams to refine the product and incorporate features based on market demands\. • Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision\. • Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business\. • Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle\. • Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements\.

Product Owner at Safesend at Inncrewin Technologies, Sep 2021 \- Aug 2024 · 3 yrs, Bengaluru, Karnataka, India, • Leading SafeSend Returns &amp; SafeSend Extensions for Cpaperless SafeSend, a product to automate the tax and accounting profession with innovative, emerging technologies\. It helps progressive CPA &amp; accounting firms and tax practitioners work more efficiently and better serve their clients\. • Acted as liaison between business, sales and IT teams to refine the product and incorporate features based on market demands\. • Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision\. • Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business\. • Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle\. • Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements\.

Senior Business Analyst at Inncrewin Technologies \(for SafeSend Technologies Pvt\. Ltd\.\), Sep 2021 \- Aug 2024 · 3 yrs, Collaborated with product leadership to define end\-to\-end solution requirements for tax automation software\. Created detailed BRDs and PRDs outlining API integrations, workflows, and milestones for REST and SOAP\-based projects\. Managed product backlog and translated business goals into actionable user stories\. Supported product launches by coordinating QA, UAT, and stakeholder communication for multiple product releases\.

Senior Business Analyst at ATCS Inc\., Dec 2017 \- Aug 2021 · 3 yrs 9 mos, India, • Worked closely with business managers and stakeholders to understand business issues and recommend solutions to ensure business questions are properly answered\. • Lead all client communication with Mercedes Benz South Korea \(MBK\) Business users , Volvo Eicher Commercial Vehicle India \(VECV\) After\-sales department and IT team during execution of various projects\. • Played a key role in increasing project success with dedicated and accountable leadership for individual projects\. • Participated actively on a regular basis in focus groups and steering committees\. • Built strong relationship with clients\. • Generated over USD 250k business from South Korea Market\. • Designed structured, multi\-source, automated and scalable Power BI reports for BMBS \(Beijing Mercedes Benz Sales\) China\. • Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels which increased the satisfaction rate up to 95%\.

Business Analyst at ATCS Inc\., Aug 2015 \- Nov 2017 · 2 yrs 4 mos, • Scope, document and submit requirements for systems changes, backed up by business case and impact analysis\. • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance\. • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes\. • Created, managed and owned all project documentation from initial estimation, SOW, Project plan &amp; weekly status reports\. • Executed projects in Agile environment as Product Owner\. • Monitored internal and client use of available business tools for company policy compliance\. • Designed wire\-frames for Automobile website &amp; mobile app layout in PowerPoint, Axure and Adobe XD\.

Quality Analyst at ATCS Inc\., Dec 2013 \- Jul 2015 · 1 yr 8 mos, India, • Expertise in the quality testing thought out the software development life cycle\. • Recognized for developing excellent test plans/scripts and rapidly discovering defects\. • Reviewed all test cases and test scripts for quality and identified additional areas to review\. • Expertise in writing Functional test cases\. • Facilitated third party client calibrations/conference calls\. • Effectively handled escalated customer service calls\.

## Education

Bachelor of Technology \(B\.Tech\.\), Information Technology, Rajasthan college of engineering for women

[View the original profile](https://tal.club/meet/nishu-1)

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