Nishita Sawant
Risk Management| Healthcare Quality and Patient safety| Health Informatics| Medical Law and Ethics
County Dublin
8+ years of work experience
Jul 20224 yrsPresent
Dublin, County Dublin, Ireland
Nov 20192 yrs 9 mosJul 2022
Dublin, Ireland
Nov 20174 mosFeb 2018
Eltham Palace Surgery, London, United Kingdom
● reviewed operational processes with a view to identifying streamlining/
efficiency opportunities, developing and implementing proposal, that
extensively involved change management;
● Optimised electronic workflow of clinical documents to ensure
seamless continuity in care and ;
● delivered digital initiatives such as proposing optimization of website,
patient online services, patient self check-in;
● ensured CQC compliance in collaboration with team;
● tested latest digital health initiatives introduced by NHS Digital for user
acceptance and training before going live in clinical use;
● liaised with external partner agencies to ensure seamless care is
delivered to our patients;
● safety netting for suspected cancer referrals;
● attending/ representing at internal and external meetings.
● troubleshooted PAS, Lab/ Radiology report issues leveraging clinical
and technological skills.
May 20151 yrApr 2016
MS Ramaiah Memorial Hospital, Bangalore
● as the operational head of the Wellness wing in the multi speciality
hospital I undertook various process improvement and workflow
optimizations to ensure improved quality in care;
● was responsible for the overall marketing and delivery of services of
the diagnostics in the hospital;
● played an active role in service redesign, feedback and complaints
management through unbiased discussions, root cause analysis and
corrective action - preventive action (CAPA);
● developed and executed engagement strategies for stakeholders and
KOLs that included meetings, advertorials, e-newsletters, seminars,
webinars, interviews and CMEs to promote and dissipate knowledge
on latest developments in diagnostics;
● acted as a conduit between clinicians and Metropolis for
troubleshooting service related issues, gathering valuable feedback for
further leveraging in our strategy;
● as part of my B2C and B2B marketing initiatives, I organized corporate
events and community engagement activities to communicate brand
propositions and promote services reflecting in growth of ROI and
footfall;
● developed content and edited for communications related to oncology,
infections, endocrinology and maternal-neonatal screenings for
genetic and metabolic disorders in the diagnostics and prognosis
context;
● delivered executive level presentations.
May 20147 mosNov 2014
Bangalore
● provided Dental consultations and treatment to member patients and
dependent family;
● as a first in line of authority for authorising monthly purchase of
medical supplies, I streamlined processes that objectively narrowed
demand- supply gaps and time lags;
● was trained and subsequently actively involved in the successful
implementation of EHR at the center.
20072 yrs 4 mosApr 2009
Malleswaram, Bangalore
This was the place where I apprenticed as a dental surgeon under the guidance of Dr. Bharath Parthasarathy, an Endodontist. My responsibilities here included- examining patients, counselling patients, providing preventive and therapeutic dental treatment and care, managing appointments, assisting in complicated cases and coordinating with consultant dentists for the execution of multidisciplinary dental treatment plan.
Education
Master of Science - MS, Health Informatics
University of Limerick
20191 yr2020
Post Graduate Diploma in Hospital and Health Management, Hospital and Health Care Facilities Administration/Management
Indira Gandhi National Open University
20141 yr2015
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