Nishita Punjabi profile photo 1 on Tal

Nishita Punjabi

Lead Technical Program Manager at Mastercard

Pune District

11+ years of work experience

Mastercard
Jul 20242 yrs 2 mosPresent

On-site

Mastercard
Aug 202311 mosJun 2024

Remote

MASTERCARD TECHNOLOGY PVT. LTD.
Jul 20231 yr 1 moJul 2024

Led a Mainframe-based application team within Mastercard’s legacy Payment Network, playing the dual role of Engineering Manager and Scrum Master to drive optimisation and strengthen delivery outcomes. Managed performance and career development of 4 team members reporting to me, conducting targeted feedback sessions and goal setting to align growth objectives with business priorities. Owned end-to-end vendor management, collaborating with multiple partner organizations to hire and onboard 6 contractors, ensuring seamless integration into Mastercard systems and expanding delivery capacity. Promoted team versatility by strategically assigning work to encourage cross-training and skill diversification, building resilience and stronger ownership within the team.
Mastercard
Sep 20202 yrs 11 mosJul 2023

Pune, Maharashtra, India

State Street Syntel Services Pvt. Ltd.
Jun 20172 yrsMay 2019

I was a Lean project manager/ Scrum Master in the business excellence team. I was responsible for identifying process improvement and automation opportunities to reduce risk and manual efforts as well as supporting and conducting various scrum events such as daily scrum, sprint planning, sprint review and sprint retrospective among key stakeholders.
State Street Syntel Services Pvt. Ltd.
May 20161 yr 1 moMay 2017

I was a team lead in external reconciliations vertical responsible for handling a team of 15 people. Monitoring the overall functioning of the process, identifying improvement areas, and implementing adequate measures to maximize client satisfaction level.
Cybage
Jul 20112 yrsJun 2013

Groovy and Grail developer in Travel and Hospitality domain working for the client TravelClick and web developer in E-commerce domain working for the client Digital River

Nishita’s AI Stack

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Education

Institute of Management Technology, Ghaziabad

Master of Business Administration (M.B.A.), Marketing

Institute of Management Technology, Ghaziabad

20142 yrs2016
Maharashtra Institute of Technology

Bachelor's Degree, Computer Engineering

Maharashtra Institute of Technology

20074 yrs2011

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Headline

Lead Technical Program Manager at Mastercard

About

Technical Program Manager and Agile leader with 10+ years of experience delivering large-scale programs across payment networks and performance engineering domains. Led cross-functional global teams driving Agile delivery, PI planning, release management, and infrastructure transformation while managing vendors and team performance at scale. Delivered high-impact programs in regulated environments at Mastercard, including leading deployment of 25+ applications as a Release Train Engineer, improving delivery velocity, scalability, and system reliability through data-driven execution.

Location

Pune District

AI stack

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opencode

claudecode

Work experience

Lead Technical Program Manager at Mastercard, Jul 2024 - Present · 2 yrs 2 mos, On-site

Manager- Software Engineering at Mastercard, Aug 2023 - Jun 2024 · 11 mos, Remote

Engineering Manager at MASTERCARD TECHNOLOGY PVT. LTD., Jul 2023 - Jul 2024 · 1 yr 1 mo, Led a Mainframe-based application team within Mastercard’s legacy Payment Network, playing the dual role of Engineering Manager and Scrum Master to drive optimisation and strengthen delivery outcomes. Managed performance and career development of 4 team members reporting to me, conducting targeted feedback sessions and goal setting to align growth objectives with business priorities. Owned end-to-end vendor management, collaborating with multiple partner organizations to hire and onboard 6 contractors, ensuring seamless integration into Mastercard systems and expanding delivery capacity. Promoted team versatility by strategically assigning work to encourage cross-training and skill diversification, building resilience and stronger ownership within the team.

Senior Technical Program Manager at Mastercard, Sep 2020 - Jul 2023 · 2 yrs 11 mos, Pune, Maharashtra, India

Deputy Manager at State Street Syntel Services Pvt. Ltd., Jun 2017 - May 2019 · 2 yrs, I was a Lean project manager/ Scrum Master in the business excellence team. I was responsible for identifying process improvement and automation opportunities to reduce risk and manual efforts as well as supporting and conducting various scrum events such as daily scrum, sprint planning, sprint review and sprint retrospective among key stakeholders.

Management Associate at State Street Syntel Services Pvt. Ltd., May 2016 - May 2017 · 1 yr 1 mo, I was a team lead in external reconciliations vertical responsible for handling a team of 15 people. Monitoring the overall functioning of the process, identifying improvement areas, and implementing adequate measures to maximize client satisfaction level.

Software Engineer at Cybage, Jul 2011 - Jun 2013 · 2 yrs, Groovy and Grail developer in Travel and Hospitality domain working for the client TravelClick and web developer in E-commerce domain working for the client Digital River

Education

Master of Business Administration (M.B.A.), Marketing, Institute of Management Technology, Ghaziabad

Bachelor's Degree, Computer Engineering, Maharashtra Institute of Technology