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NISHIT BAISHYA

Operations Associate at Stealth Startup

Pilani

1+ year of work experience

Stealth Startup
Jul 20262 mosAug 2026

Bengaluru

Designed and built a collections automation pipeline (Claude Code + QUO API) that pulled premium-financing data from Jump and triggered automated SMS/email payment reminders to customers before their coverage lapsed — recovered $15K in overdue premium (~5% of a $300K annualized book) in the first month. Managed policy cancellations and refunds end-to-end for 20+ clients, consistently hitting 24-hour turnaround with zero service escalations. Issued 100+ Certificates of Insurance under delegated carrier authority, ensuring every document met attestation and compliance standards with no errors flagged. Owned servicing for 100+ client accounts, including 30 clients who expanded coverage to Workers' Compensation, Professional Liability, and Automobile Liability during my tenure.
Ditto Insurance
Jan 20266 mosJun 2026

Bengaluru

▸ Architecting Ditto's first-ever HR QA function (0→1) — building AI-assisted auditing workflows and automation across all hiring roles ▸Automated query management for 18 Claims Managers via Google Apps Script — saving 40% of manager time and 25–27% for POC teams; reduced Escalation QA auditing time by 35% ▸ Built centralized Looker Studio dashboard tracking 160 QA associates across 2 teams — adopted by Senior Management for performance reviews and interventions ▸ Developed HR SLA tracker mapping TAT breaches across 42 hiring roles + automated email alert system — directly improving recruitment TAT ▸ Engineered blunder tracker for 50 advisors using advanced queries — used by team leads for targeted coaching
Godrej Consumer Products Limited
Jun 20253 mosAug 2025

▸ Built a comprehensive chemical safety data system from scratch covering 200+ chemicals across 6 plant areas — adopted by the Safety Manager as the plant's primary safety reference ▸ System included: multi-parameter risk assessment database (toxicity, flammability, NFPA ratings), chemical compatibility matrices for safe storage, and a PPE selection matrix mapping 14 PPE types to hazard categories
Birla Institute of Technology and Science, Pilani
Jan 20251 yrDec 2025

Arunodoi Cultural Association, BITS Pilani
Aug 20249 mosApr 2025

NISHIT’s AI Stack

claude code
claude code
claude
claude
gemini
gemini
openai
openai
claudecode
claudecode

Education

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering - BE, Chemical Engineering

Birla Institute of Technology and Science, Pilani

20224 yrs2026
Gurukul Grammar School

Gurukul Grammar School

20202 yrs2022

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Headline

Operations Associate at Stealth Startup

About

I enjoy taking messy, ambiguous problems and turning them into clear, actionable solutions. That’s what draws me to Founder's Office, Business Operations, and Product Analyst roles. I’m someone who learns quickly, asks the right questions, and likes taking ownership from figuring out the problem to actually building and implementing the solution. I’ve worked in fast-paced startup environments where I’ve had to work across teams, figure things out independently, and build processes from scratch. I’m particularly interested in roles where I can work closely with founders and leadership, use data to make better decisions, and contribute across strategy, operations, and product. I’m at my best in fast-moving teams and 0-to-1 environments where there’s room to experiment, take ownership, and wear multiple hats. I’m especially interested in Fintech and Climate Tech, where I’d like to help build and scale companies solving meaningful problems.

Location

Pilani

AI stack

claude code

claude

gemini

openai

claudecode

Work experience

Operations Associate at Stealth Startup, Jul 2026 - Aug 2026 · 2 mos, Bengaluru, Designed and built a collections automation pipeline (Claude Code + QUO API) that pulled premium-financing data from Jump and triggered automated SMS/email payment reminders to customers before their coverage lapsed — recovered $15K in overdue premium (~5% of a $300K annualized book) in the first month. Managed policy cancellations and refunds end-to-end for 20+ clients, consistently hitting 24-hour turnaround with zero service escalations. Issued 100+ Certificates of Insurance under delegated carrier authority, ensuring every document met attestation and compliance standards with no errors flagged. Owned servicing for 100+ client accounts, including 30 clients who expanded coverage to Workers' Compensation, Professional Liability, and Automobile Liability during my tenure.

Founder office intern at Ditto Insurance, Jan 2026 - Jun 2026 · 6 mos, Bengaluru, ▸ Architecting Ditto's first-ever HR QA function (0→1) — building AI-assisted auditing workflows and automation across all hiring roles ▸Automated query management for 18 Claims Managers via Google Apps Script — saving 40% of manager time and 25–27% for POC teams; reduced Escalation QA auditing time by 35% ▸ Built centralized Looker Studio dashboard tracking 160 QA associates across 2 teams — adopted by Senior Management for performance reviews and interventions ▸ Developed HR SLA tracker mapping TAT breaches across 42 hiring roles + automated email alert system — directly improving recruitment TAT ▸ Engineered blunder tracker for 50 advisors using advanced queries — used by team leads for targeted coaching

Summer Intern at Godrej Consumer Products Limited, Jun 2025 - Aug 2025 · 3 mos, ▸ Built a comprehensive chemical safety data system from scratch covering 200+ chemicals across 6 plant areas — adopted by the Safety Manager as the plant's primary safety reference ▸ System included: multi-parameter risk assessment database (toxicity, flammability, NFPA ratings), chemical compatibility matrices for safe storage, and a PPE selection matrix mapping 14 PPE types to hazard categories

Football team at Birla Institute of Technology and Science, Pilani, Jan 2025 - Dec 2025 · 1 yr

President at Arunodoi Cultural Association, BITS Pilani, Aug 2024 - Apr 2025 · 9 mos

Education

Bachelor of Engineering - BE, Chemical Engineering, Birla Institute of Technology and Science, Pilani

Gurukul Grammar School