Operation Executive at Employee Pooling Resources (Backend)

New Delhi, Delhi, India

New Delhi, Delhi, India

Master of Business Administration - MBA, Finance, General
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Commerce - BCom
Delhi University
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India
Operation Executive at Employee Pooling Resources, Jul 2022 - Apr 2026 · 3 yrs 10 mos, New Delhi, Delhi, India, Managed and analyzed commission data for U.S. insurance agents, ensuring accuracy and compliance with agreed structures. Performed monthly reconciliations, maintained detailed Excel reports, and delivered timely insights through daily, weekly, and monthly reporting. Handled data collection, validation, and quality checks across multiple platforms. Communicated regularly with clients to resolve queries and provide updates, while also training new team members and supporting performance evaluation and resource allocation decisions.
Backend at RNFI SERVICES PRIVATE LIMITED, Dec 2021 - Jul 2022 · 8 mos, New Delhi, Delhi, India, Managed real-time partner request approvals, ensuring accurate maintenance of debit wallets through thorough verification processes. Performed daily reconciliation of bank statements across multiple RNFI-associated banks to validate fund transfers, activation fees, and e-value clearances. Monitored fund balances on the Vault portal to maintain liquidity and compliance, while promptly addressing partner queries related to transactions and fund status via email.
Master of Business Administration - MBA, Finance, General, SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Bachelor of Commerce - BCom, Delhi University