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Nishath Sultana

AI & Automation Product Leader | Scaling Agentic AI Across Enterprise Accounts | Driving Efficiency Gains via Governance & Product Strategy

Greater Bengaluru Area

12+ years of work experience

Cognizant
Jan 20224 yrs 9 mosPresent

Bengaluru, Karnataka, India

Scaled Agentic AI and automation adoption across 30+ customers in 12 domains, leading execution through multi-disciplinary teams Cut process cycle time 20-30% by designing governance and operating models that strengthened stakeholder ownership and performance tracking Drove AI automation platform adoption for 100+ customers, building value realization models that made ROI visible to leadership Ran 45+ customer workshops and executive briefings, translating C-level priorities into transformation roadmaps Built and delivered 20+ enablement programs for GenAI and Agentic AI, standing up internal delivery capability from scratch Led cross-functional testing and deployment across cloud, infrastructure, and platform domains
Cognizant
Jan 20184 yrs 1 moJan 2022

Greater Bengaluru Area

Reduced operational costs 22% in 2 months through IT Ops, Automation Maturity, and Observability assessments across 20 infrastructure landscapes Accelerated solution adoption 20% and hit 15% operational excellence across 10 enterprise accounts via discovery workshops and transformation roadmaps Shifted teams from reactive support to automation-enabled operations, cutting incident resolution time ~30% Steered 3-year transformation programs, building maturity models and value frameworks that outlasted individual engagements
Cognizant
Jul 20144 yrs 6 mosDec 2018

Greater Bengaluru Area

Improved on-time delivery 20% and customer satisfaction 30% by driving product lifecycle engagement across 50+ customer accounts Lifted business outcomes 20% in 4 months through organizational management and adoption program design Aligned feature roadmap and enhancement priorities to business goals across 50+ enterprise customers
MeritTrac Service's Pvt Ltd.
Sep 20088 mosApr 2009

Bangalore

Interacted with Subject Matter Experts in areas such as UNIX, Computer fundamentals, electronics etc. Designed and Developed assessments in various technologies Managed question bank with respect to tagging, quality etc. Acted as language specialist in terms of editing and proofreading Interacted with clients to understand their requirements Gather post assessment feedback and work towards improvements Have generated daily, weekly and monthly reports.

Nishath’s AI Stack

claude
claude
cursor
cursor
gemini
gemini
Microsoft Copilot
Microsoft Copilot

Education

Alliance University

Executive MBA, Business Analytics

Alliance University

20171 yr2018
arena animation

Audio Video Editing

arena animation

20142014

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Headline

AI & Automation Product Leader | Scaling Agentic AI Across Enterprise Accounts | Driving Efficiency Gains via Governance & Product Strategy

About

I help enterprises turn AI pilots into products that actually run at scale. Over 17+ years in product and program leadership, I've moved from infrastructure operations to owning the vision, governance, and rollout of Agentic AI and intelligent automation platforms — the unglamorous work that decides whether AI initiatives survive contact with real operations. What that's looked like in practice: scaling automation and Agentic AI adoption across 30+ accounts in 12 domains, cutting process cycle time 20-30% through governance models built from scratch, and reducing operational costs 22% by running maturity assessments across infrastructure landscapes most teams treat as too messy to touch. I've sat in 45+ customer workshops translating what stakeholders actually need into roadmaps their teams can execute — not just decks that sound good in a steering committee. My edge isn't the technology. It's the operating model around it — governance frameworks, adoption playbooks, and value realization models that get AI out of proof-of-concept purgatory and into daily use by 100+ customers. I'm now focused on product leadership where I can own strategy end-to-end for AI-driven platforms — from vision through enterprise-wide adoption — at a scale where the governance question isn't "how do we pilot this" but "how do we run this everywhere, reliably.

Location

Greater Bengaluru Area

AI stack

claude

cursor

gemini

Microsoft Copilot

Work experience

Product Owner at Cognizant, Jan 2022 - Present · 4 yrs 9 mos, Bengaluru, Karnataka, India, Scaled Agentic AI and automation adoption across 30+ customers in 12 domains, leading execution through multi-disciplinary teams Cut process cycle time 20-30% by designing governance and operating models that strengthened stakeholder ownership and performance tracking Drove AI automation platform adoption for 100+ customers, building value realization models that made ROI visible to leadership Ran 45+ customer workshops and executive briefings, translating C-level priorities into transformation roadmaps Built and delivered 20+ enablement programs for GenAI and Agentic AI, standing up internal delivery capability from scratch Led cross-functional testing and deployment across cloud, infrastructure, and platform domains

Automation Solution Advisor at Cognizant, Jan 2018 - Jan 2022 · 4 yrs 1 mo, Greater Bengaluru Area, Reduced operational costs 22% in 2 months through IT Ops, Automation Maturity, and Observability assessments across 20 infrastructure landscapes Accelerated solution adoption 20% and hit 15% operational excellence across 10 enterprise accounts via discovery workshops and transformation roadmaps Shifted teams from reactive support to automation-enabled operations, cutting incident resolution time ~30% Steered 3-year transformation programs, building maturity models and value frameworks that outlasted individual engagements

Product Manager at Cognizant, Jul 2014 - Dec 2018 · 4 yrs 6 mos, Greater Bengaluru Area, Improved on-time delivery 20% and customer satisfaction 30% by driving product lifecycle engagement across 50+ customer accounts Lifted business outcomes 20% in 4 months through organizational management and adoption program design Aligned feature roadmap and enhancement priorities to business goals across 50+ enterprise customers

Test Developer at MeritTrac Service's Pvt Ltd., Sep 2008 - Apr 2009 · 8 mos, Bangalore, Interacted with Subject Matter Experts in areas such as UNIX, Computer fundamentals, electronics etc. Designed and Developed assessments in various technologies Managed question bank with respect to tagging, quality etc. Acted as language specialist in terms of editing and proofreading Interacted with clients to understand their requirements Gather post assessment feedback and work towards improvements Have generated daily, weekly and monthly reports.

Education

Executive MBA, Business Analytics, Alliance University

Audio Video Editing, arena animation