Headline

Product Manager | Product Design & Development | Ex-Dell Technologies

About

With academic experience from Vaishnavi School of Architecture and Planning in Hyderabad, I most recently served as a Senior Product Designer/Product Manager at Dell Technologies, where I contributed to the enhancement of the Dell Premier Multi-Factor Authentication (MFA) system. My efforts led to an 85% reduction in secure login time for high-security clients and a 50% increase in platform usage through data-driven prioritization and feature implementation. My work at Webile Apps and CallHealth further honed my expertise in user research, security protocols, and database applications, allowing me to optimize high-value investment flows and scale digital healthcare solutions. Focused on leveraging design to address complex challenges, I continue to seek opportunities to drive impactful innovations aligned with organizational goals.

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

elevenlabs

hermes agent

mcp

Work experience

Senior Product Designer at Dell Technologies, May 2022 - Jun 2024 · 2 yrs 2 mos, Bengaluru, Global enterprise technology infrastructure provider (>$100B Revenue). Reduced secure login time by 85% (7 min to <1 min) for high-security clients (US Army, Google, Amazon) by leading R&D for the Dell Premier Multi-Factor Authentication (MFA) system. Increased Dell Premier platform usage by 50% over two quarters by utilizing RICE frameworks to prioritize homepage features and implementing new analytics dashboards. Accelerated feature delivery across cross-functional domains by leading diverse teams of designers and developers to execute 5 major feature launches within the Dell Premier ecosystem. Validated product roadmap and feature strategy by conducting 100+ user interviews and 40+ surveys across 5 global markets (US, EU, India), synthesizing qualitative and quantitative data.

Product Manager at Webile apps, Nov 2021 - May 2022 · 7 mos, Digital product agency specializing in enterprise-scale fintech and scalable applications. Drove 80% increase in website traffic ahead of KFintech’s IPO by architecting a new scalable Design System and rebranding the core investment platform. Optimized high-value investment flows (transactions >₹2Cr) by collaborating with engineering on API contracts, security protocols, and frontend logic to ensure seamless execution. Delivered end-to-end product requirements as the sole lead by managing user research, stakeholder alignment, and development handoff for the KFintech IPO launch.

Product Designer at CallHealth, Jan 2020 - Nov 2021 · 1 yr 11 mos, Integrated healthcare platform connecting patients with doctors and diagnostics (Series-funded startup). Scaled Daily Active Users (DAU) from 10 to 2,000 in a single quarter and generated new recurring revenue streams by identifying a gap in geriatric care and launching the "Home Nurse" vertical from 0-to-1. Achieved initial Product-Market Fit (PMF) by designing and deploying core telemedicine features (Doctor Booking, Medicine Delivery), resulting in a 200% increase in overall app usage post-funding.

Creative Enabler at CallHealth, Jan 2019 - Jan 2020 · 1 yr 1 mo, Hyderabad

Education

VAISHNAVI SCHOOL OF ARCHITECTURE AND PLANNING Hyderabad

Public links

github: https://github.com/nishantsura