---
title: "Nishant Juwale - Technical Support Engineer in Mumbai | Tal"
description: "Meet Nishant Juwale, Attended Mumbai University Mumbai based in Mumbai."
image: "https://tal.club/meet/nishant-juwale/share-image"
---

# Nishant Juwale on Tal

## Headline

Attended Mumbai University Mumbai

## About

I am a Technical Support Engineer with 3\.9\+ years of experience in the healthcare IT domain, currently working at eClinicalWorks\. I specialize in troubleshooting technical issues, supporting end\-users, and ensuring smooth system operations in high\-pressure environments\. Key Highlights: • Hands\-on experience in resolving client issues and improving system efficiency • Strong understanding of SQL, debugging, and technical workflows • Experience working with healthcare systems and client support processes I am now looking to transition into roles where I can leverage my technical skills in SQL, data handling, and problem\-solving to grow further in the tech domain\. Open to opportunities in Technical Support, Data Support, or Analyst roles\.

## Location

Mumbai

## Work experience

Technical Support Engineer at eClinicalWorks, Jul 2022 \- Present · 4 yrs, Mumbai, Technical Support Engineer – eClinicalWorks Jul 2022 – Present • Resolved technical issues within healthcare systems, ensuring minimal downtime and uninterrupted client operations\. • Diagnosed and troubleshot application and system\-level problems using SQL and internal diagnostic tools\. • Managed client queries efficiently, delivering timely resolutions and enhancing customer satisfaction\. • Collaborated with cross\-functional teams to identify root causes and implement fixes for recurring issues\. • Monitored and maintained system performance to ensure seamless end\-user experience\. • Successfully resolved over 3,090\+ support tickets to date\. • Consistently handled 10\+ tickets per day, maintaining high productivity and quality standards\.

## Education

Masters of science, Information Technology, Sathaye College \- India

Bachelor of Science \- BS, Information Technology, M\.L\. Dahanukar College

[View the original profile](https://tal.club/meet/nishant-juwale)

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