Headline

Director- AI Projects @ KaptureCX | Ex-Amazon | Ex-GoFrugal (Zoho) | Enterprise AI, GenAI, Voice AI & CX Transformation Leader | Scaling AI Products & Delivery

Location

Bengaluru

AI stack

gemini

langchain

openai

v0

Work experience

Director- AI Projects & Delivery Excellence at Kapture CX, Feb 2025 - Present · 1 yr 9 mos, Bengaluru

Head-Seller Growth (AM Team) & Upsell Amazon.in (Local Shops) at Amazon, Mar 2023 - Jan 2025 · 1 yr 11 mos, Bengaluru, Karnataka, India

Regional Head (South) - Sales, Implementation & GTM | Pan-India Inside Sales | Product Management at Amazon, Mar 2022 - Feb 2023 · 1 yr, Bengaluru

Manager - Sales & Alliances at Vinculum Group, Sep 2021 - Mar 2022 · 7 mos, New Delhi, Delhi, India

Regional Head– North India at GOFRUGAL Technologies Pvt Ltd, Aug 2016 - Aug 2021 · 5 yrs 1 mo, New Delhi, Delhi, India

Business Head – Presales and Inside sales India at GOFRUGAL Technologies Pvt Ltd, Jul 2015 - Jul 2016 · 1 yr 1 mo, Chennai, Tamil Nadu, India

Presales Manager at etechnomate, Jul 2011 - Aug 2013 · 2 yrs 2 mos, Noida, Uttar Pradesh, India

Education

National Institute of Technology, Tiruchirappalli

Intermediate, Kidwai Nagar, Kanpur, Dr. Virendra Swarup Education Centre