Headline

SDE-1 at Juspay | Gold Medalist in BTECH (ECM) MU’24 | Ex-Research Engineer Intern at Siemens

About

I build production-grade AI systems at Juspay — designing multi-agent workflows, LLM integrations, and conversational AI platforms that serve thousands of merchants at scale. My work spans agentic AI pipelines, LLM orchestration (Claude, OpenAI, Azure OpenAI, Bedrock), real-time data pipelines, and full-stack analytics — with a focus on shipping reliable, high-impact systems in production fintech environments. Previously at Siemens as an AI Research Engineer, I built LLM + Knowledge Graph integrations for enterprise QA, improving response precision from near-zero to 70%+. Gold Medalist, B.Tech Electronics & CS — Mahindra University, graduated first in branch. Passionate about intelligent, agent-driven systems that solve real problems at scale

Location

Hyderabad

AI stack

claude code

claude

codex

github copilot

opencode

LiteLLM

Work experience

Software Development Engineer - 1 at JUSPAY, Jan 2026 - Present · 8 mos, Bengaluru, Karnataka, India

Associate Software Development Engineer at JUSPAY, Sep 2024 - Jun 2026 · 1 yr 10 mos, Bengaluru, Karnataka, India, ◦ Agentic AI Platform: Architected multi-agent workflows and conversational AI pipelines using LangChain and LangGraph, integrating LLMs (Claude/Anthropic, OpenAI, Azure OpenAI, Bedrock) for autonomous merchant analytics and decision-making; designed MCP (Model Context Protocol) server architecture exposing 43+ tools across Breeze, Shopify, Google, and Meta data sources — reducing manual reporting effort by 80% across 1,500+ merchants. ◦ Analytics Pipeline & Observability: Designed a Kafka-based ingestion service to resolve data inconsistencies, improving ClickHouse accuracy from 60% to 95%; built comprehensive observability using Prometheus metrics and Grafana dashboards with SLI/SLO definitions across all production services. ◦ Breeze Analytics Dashboard: Built full-stack analytics dashboard serving 1,500+ merchants with real-time checkout funnel metrics, UTM tracking, and payment performance analytics; owned end-to-end — from backend services to production deployment. ◦ Free Gift Engine: Designed a dynamic rule-based configuration system for auto-applying promotional gifts based on cart conditions; deployed to 100+ merchants in live checkout production. ◦ CI/CD & Deployment: Implemented containerised deployment workflows using Docker, Kubernetes, and Jenkins pipelines for automated testing and reliable production releases.

SDE Intern at JUSPAY, Mar 2024 - Aug 2024 · 6 mos, Bengaluru, Karnataka, India, ◦ Built the first phase of the Breeze Analytics dashboard, introducing checkout performance insights (e.g. UTM share, user funnel journey) and enabling 1,000+ merchants to make data-driven optimizations for the first time. ◦ Automated onboarding of merchants using Puppeteer, reducing the onboarding time by 90% and ensuring consistency by eliminating most manual errors. ◦ Developed real-time Alerting system for anomalies, enabling proactive detection of missing orders and payment issues, and improving platform reliability for merchants. ◦ Revamped the Breeze dashboard UI with a modular CSS framework, scaling it from an internal tool to a product used by 1,000+ merchants; resolved several P0 issues in the checkout, improving product stability and reliability.

Machine Learning Intern at Provakil, Jan 2024 - Mar 2024 · 3 mos, Pune District, Maharashtra, India

Research Engineer at Siemens, Jun 2023 - Sep 2023 · 4 mos, Bengaluru, Karnataka, India

Education

Bachelor of Technology, Electronics, Mahindra University

Intermediate/11th amd 12th grades, MPC, Sri saastra jr college

Public links

github: https://github.com/nirupamreddy2