---
title: "Nirmala P - Cloud Sales Executive – Google Cloud & SaaS Accounts Management in Bengaluru | Tal"
description: "Meet Nirmala P, Sales & Customer Success Professional | B2B SaaS | Consultative selling | Account Management | Full-Cycle Sales based in Bengaluru. AI stack includes notion, openai, and perplexity."
image: "https://tal.club/meet/nirmala-p/share-image"
---

# Nirmala P on Tal

## Headline

Sales & Customer Success Professional \| B2B SaaS \| Consultative selling \| Account Management \| Full\-Cycle Sales

## About

B2B SaaS sales professional with 3\.4 years of direct experience across prospecting, discovery, solution selling, pipeline management, onboarding, and customer success\. At WebVeer, I built a pipeline of 70\-80\+ qualified prospects monthly, increased average deal size by 18% through value\-based selling, and expanded upsell and cross\-sell opportunities by 15–20%\. My experience also includes business development, account management, customer lifecycle management, and customer support, with a strong focus on understanding customer needs, building relationships, and driving meaningful business outcomes\. Currently exploring opportunities in B2B SaaS Sales, Account Executive, Business Development, Customer Success, and customer\-facing roles where I can leverage my experience in sales, relationship management, and customer engagement\.

## Location

Bengaluru

## AI stack

notion

openai

perplexity

Canva Magic Studio

ChatGPT

ChatGPT Images

## Work experience

Cloud Sales Executive – Google Cloud & SaaS Accounts Management at WebVeer Automation and Service Pvt\. Ltd\., Dec 2022 \- Sep 2023 · 10 mos, Bengaluru, Karnataka, India, \- Addressed market competition by shifting to value\-based selling, increasing average deal size by 18% and win rates by 10% through tailored ROI articulation and training junior AEs\. \- Overcame diverse prospect needs by initiating discovery\-led conversations, boosting qualified\-to\-opportunity conversion by 10\- 15% through tailored Google Workspace solutions and consultative selling\. \- Addressed untapped Google Workspace needs by conducting discovery and post\-sales conversations, increasing upsell/cross\-sell opportunities by 15–20% and fostering stronger customer relationships\. \- Addressed the challenge of inconsistent B2B SaaS prospecting by researching and qualifying 40\-50 companies daily via LinkedIn and Apollo, building a pipeline of 70\-80\+ qualified prospects monthly for Google Workspace solutions\. \- Addressed a high volume of companies by applying structured lead qualification and discovery criteria, evaluating 40\-50 daily to distinguish high\-potential prospects, which improved lead quality and reduced time on low\-potential leads by 20%\. \- Resolved customer onboarding delays by 15\-20% by coordinating sales and technical teams for Google Workspace implementations, ensuring clear communication and stakeholder alignment for a seamless transition\. \- Overcame poor pipeline visibility by implementing disciplined CRM tracking, reducing missed follow\-ups by 20% and ensuring continuity across the sales pipeline\.

Social Media Manager at Self\-Employed, Jul 2022 \- Dec 2022 · 6 mos, Bengaluru, Karnataka, India, \- Managed social media accounts for 3–4 brands, handling day\-to\-day content and account management\. \- Created and edited social media content and short\-form videos aligned with each brand’s communication and content requirements\. \- Planned, scheduled, and published content across relevant social media platforms\. \- Managed content calendars and maintained consistent brand presence across social media accounts\. \- Coordinated with clients to understand their content requirements and manage their social media activities effectively\.

Business Development Executive at uFaber Edutech Pvt Ltd, Jun 2021 \- Jul 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India, \- Surpassed the ₹3 lakh monthly sales target by consistently achieving ₹2 lakh plus, securing a position among the team's top performers\. \- Boosted enrollment opportunities by conducting 3\-4 product demonstrations daily\. Coordinated with trainers and customers to address low attendance\. \- Addressed inconsistent learner engagement by conducting 70\-80 daily outbound calls and 20\-30 follow\-ups, maintaining a structured CRM pipeline\. \- Engaged learner needs through discovery conversations, providing personalized training recommendations to match career goals and learning requirements\. \- Addressed B2C sales challenges by executing end\-to\-end consultative selling, managing lead qualification through customer onboarding, and ensuring complete customer journey management\. \- Empowered 2\-3 teammates by sharing sales best practices and objection\-handling techniques, contributing to team development and recognition as a top performer\.

Customer Service Representative at bigbasket, Oct 2018 \- Jan 2020 · 1 yr 4 mos, Bengaluru, Karnataka, India, \- Addressed 90\-100\+ daily customer issues by providing high\-volume inbound/outbound support, collaborating with partners for seamless customer experiences\. \- Managed 20\-30 weekly customer escalations, resolving pending cases and promoting subscriptions to enhance outbound engagement\. \- Documented 90\-100\+ daily customer interactions, issues, and resolutions in CRM, ensuring continuity across support teams\. \- Expedited service recovery by coordinating with delivery executives and warehouse teams to resolve customer issues, improving response times by 20%\.

## Education

Bachelor of Commerce \- BCom, Accounting and Finance, East Point College of Mangement, \#2, 80ft Road, HRBR Layout, Kalayanagar, Bangalore 43

[View the original profile](https://tal.club/meet/nirmala-p)

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