---
title: "Nirmal Nandakumar - Analyst in Nagpur | Tal"
description: "Meet Nirmal Nandakumar, Operations Analyst at HCLTech based in Nagpur."
image: "https://tal.club/meet/nirmal-nandakumar/share-image"
---

# Nirmal Nandakumar on Tal

## Headline

Operations Analyst at HCLTech

## About

I’m an ITSM Analyst with experience in ServiceNow reporting, data analysis, and end\-to\-end process management\. My work spans key ITSM areas including Problem Management, Major Incident Management, and Change Management\. I focus on maintaining SLA compliance, streamlining workflows, and driving process improvements that enhance service delivery and customer satisfaction\. With a keen eye for detail and a passion for operational excellence, I thrive in collaborative environments that value proactive problem\-solving and continual service improvement\. I’m always eager to learn, adapt, and contribute to building efficient and resilient IT operations\.

## Location

Nagpur

## Work experience

Analyst at HCLTech, Jan 2025 \- Present · 1 yr 5 mos, Maharashtra, India

Graduate Engineer Trainee at HCLTech, Sep 2023 \- Jan 2025 · 1 yr 5 mos, Nagpur, Maharashtra, India

Student at SB Jain Institute of Technology Management and Research, Yerla, Jul 2019 \- Jun 2023 · 4 yrs, Nagpur, Maharashtra, India

## Education

Bachelor of Engineering \- BE, Electrical, Electronics and Communications Engineering, SB Jain Institute of Technology Management and Research, Yerla

[View the original profile](https://tal.club/meet/nirmal-nandakumar)

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