Headline

Travel & Expense Transformation Leader | SAP Concur Certified | Product Owner | 23Y Travel Domain Expert | ERP Integration & Workflow Optimization

About

SAP Concur Certified | Travel & Expense Transformation Leader | Product Owner | 23 Years in the Travel Domain I design and optimize enterprise Travel & Expense ecosystems where finance governance, system architecture, and user behavior intersect. With 23 years in the travel industry and extensive experience in enterprise T&E platforms, I help organizations transform fragmented expense processes into structured, compliant, and scalable systems. My work spans SAP Concur configuration, ERP integrations, audit logic design, and workflow architecture — enabling finance teams to gain visibility, compliance, and operational control across the full expense lifecycle. My foundation lies in airline distribution and reservation operations, working directly with fare construction, inventory control, ticketing logic, and complex international itineraries. Exposure to EDIFACT-based reservation environments and GDS workflows gives me a strong understanding of how airline distribution, booking ecosystems, and enterprise travel systems connect across the travel technology stack. As Product Owner for TG2.2 — a custom-built T&E platform — I redesigned the system architecture to align with SAP Concur principles and enterprise finance controls. This transformation increased policy compliance from 20% to 95%, strengthening audit enforcement and reducing rogue spend. My work typically focuses on: 🔹 SAP Concur Expense & Invoice configuration 🔹 ERP integrations (SAP ECC / S4HANA, Oracle, Workday) 🔹 Posting group logic & GL mapping 🔹 Audit rule architecture & policy enforcement 🔹 Cost object validation (Cost Centers, Projects, WBS, Internal Orders) 🔹 Invoice processing, tax compliance & spend governance 🔹 Travel workflows, approvals & App Center integrations 🔹 Budget controls, reporting & analytics 🔹 User roles, workflow routing, UAT & change enablement I collaborate closely with middleware teams translating functional requirements into system behavior across SAP CPI, ICS, Dell Boomi, and API integrations, ensuring seamless data flow between Concur and ERP systems. My approach combines travel domain expertise, product thinking, and financial governance discipline to build T&E systems that are compliant, auditable, and scalable for enterprise environments. If your organization is implementing SAP Concur or optimizing an existing deployment, I bring the domain depth and system perspective needed to deliver measurable value.

Location

Greater Bengaluru Area

Work experience

Independent Professional – T&E Domain Reinvention, Entrepreneurship & Certification Path at none, Oct 2020 - Present · 5 yrs 9 mos, Bengaluru, Over the recent period, I have deliberately focused on strengthening my functional depth and delivery readiness across enterprise finance transformation, travel technology, and SAP-aligned systems. Key focus areas include: SAP Concur & T&E Systems Built strong hands-on understanding of expense policy design, audit logic, reimbursement workflows, and ERP-aligned controls through structured certification and scenario-based learning. SAP Finance Foundations (FICO – S/4HANA) Developed working knowledge of GL, AP/AR, cost objects, posting logic, and integration flows to complement Concur-led T&E implementations. Agile & Product Delivery Completed Agile, Product Owner, and project management certifications to sharpen functional ownership, backlog prioritization, and stakeholder-driven delivery. AI & Automation Awareness Studied AI fundamentals including search engines, reasoning systems, and prompt engineering, with a focus on workflow analysis, decision support, and future-ready enterprise processes. Actively mentored professionals and shared domain expertise, helping teams bridge legacy travel processes with modern, SAP-aligned digital platforms. Applied Learning Continuously applied learnings to practical case scenarios drawn from prior experience with TravelGrid, SAP ERP, and large-scale T&E process design and governance. Certifications & Training SAP Concur Training – ZaranTech / Udemy (Jun 2025) Scored 97% on first attempt; covered expense policy logic, audit configurations, reimbursement workflows, and ERP alignment. SAP Concur: Getting Started with Expense Standard for Administrators – SAP Learning / Credly (Jun 2025) Admin-level setup, extract processing, reporting, and platform navigation. SAP Concur Associate 2025 – Scenario-Based Problem Solving Program (In Progress) Advanced use-case driven program covering ERP/S/4HANA integration, policy enforcement, VAT setup, audit rule tuning, mobile troubleshooting, and multi-layered approval workflows.

Group Air Team Leader( Meeting and Events)- APAC at American Express Global Business Travel, Feb 2020 - Sep 2020 · 8 mos, Bengaluru, Karnataka

Head- Travel and Transportation & Product Owner at GMR Group, Nov 2017 - Feb 2020 · 2 yrs 4 mos, Hyderabad, Telangana, India

Associate Manager-Travel and Transportation at GMR Group, Oct 2013 - Nov 2017 · 4 yrs 2 mos, Bangalore Urban, Karnataka, India, -Established the Travel services operations within the Group's Shared Services Business Unit. - Supporting and servicing travel and expense reimbursement needs for all group businesses including Global locations. - Own and accountable process owner for Travel operations and Management IT applications including Travel Grid, SharePoint Expense reimbursement workflow and SAP travel accounting. -Transportation and Travel Vendor evaluation and Procurement. Vendor management and performance reviews. Cross-functional coordination for process Improvement. Track company receivables and vendor payouts. -Product design re-engineering and enhancement. Expense validation and ethics, fraud detection and examination, travel policy enhancement. -Mentoring, training and effective KTs. Travel and Expense audits and resolutions.

Associate Manager-Travel at Infosys Ltd., Sep 2010 - Jul 2013 · 2 yrs 11 mos, Bengaluru Area, India, - Oversee Travel India and Travel Offshore (US/EU POS)operations from the centre. - Distinctively handled escalations with other cross-functional divisions within and outside the department. - Extensively developed business travel reports. - Played a Key role in the implementation of a Database on the Employee's Travel Details. - Formulated Management Information Systems on TMC sales, business share, vendor performance, geographic sales, savings report and refunds.

Senior Sales Executive at InterGlobe Air Transport Limited (IGAT), Jun 2006 - Jun 2010 · 4 yrs 1 mo, Bengaluru Area, India, Managed fare distribution & yield strategies, ensuring optimal pricing for corporate and agency bookings implemented . Ponit-of-Sale(POS) pricing strategies, adjusting fares dynamically based on demand fluctuations across key markets. Specialized in complex fare constructions, reissues, and refunds, optimizing revenue recovery from disrupted itineraries. Led premium cabin upselling initiatives, increasing revenue per seat through targeted corporate engagement and fare bundling strategies. Collaborated with airline revenue teams to monitor competitive pricing and adjust United Airlines' fares accordingly.

Education

PGDBA, Production and Operations management, General Administration,HRM, Symbiosis Centre for Distance Learning

Advanced Course, International Travel Consultant, IATA Training