Headline

Sales & Customer Service Executive | PC Hardware & Tech Specialist | Logistics & On-Call Sales | Skilled in Client Engagement, Trading, Business Analysis, Problem Solving & Continuous Growth

Location

Thane

Work experience

PC CONFIGURATION SPECIALIST at EliteHubs, Dec 2023 - Nov 2024 · 1 yr, On-site, At Elitehubs, I specialized in PC hardware configuration, driving customer satisfaction through personalized service. I generated consistent lead pipelines through strategic outreach via emails, chats, and calls, increasing potential client engagement. I advised customers on tailored PC builds aligned with their preferences and budget, resulting in a measurable boost in successful configurations. By staying up-to-date with the latest hardware trends and innovations, I ensured informed recommendations that elevated client trust and satisfaction. I collaborated closely with internal teams to streamline communication, leading to faster delivery cycles and reduced order errors. My contributions directly impacted customer retention rates and referral growth. Focused on customer experience, I resolved technical and product-related concerns efficiently, ensuring a high standard of service delivery.

Sales Associate at Conneqt Business Solutions, Feb 2023 - Dec 2023 · 11 mos, On-site, In this fast-paced role, I handled on-call sales responsibilities, addressing customer inquiries and resolving concerns efficiently. I played a key role in lead engagement, deal closure, and providing information on products and services. My proactive communication skills helped maximize sales opportunities and foster client trust. Working across various shifts, I ensured seamless customer interactions and consistent sales support. By collaborating with teams to solve client issues in real time, I contributed to sales performance improvement. I regularly met or exceeded targets through disciplined follow-up and clear service delivery, strengthening both client relationships and company revenue streams.

Education

12th, Accounting, Diploma in Computer, Kamladevi Educational Trusts Kamladevi College of Arts and Commerce at Vitthalwadi Dist Thane