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Nipun Arora

VP Tech @ Paytm | Leading travel & bill payment platforms at Paytm | Leading 150+ Engineers

Greater Delhi Area

17+ years of work experience

Paytm
Jul 20242 yrs 5 mosPresent

Noida, Uttar Pradesh, India

• Leading travel tech team of 90+ members, powering consumer booking journeys across flights, trains, metro, and bus platforms. • Heading recharges tech team of 60+ developers, enabling mobile prepaid/postpaid, electricity and credit card bill payments, along with other utility bill payments.
Paytm
Apr 20224 yrs 8 mosPresent

Gurugram, Haryana, India

- Led team of 60+ engineers including backend and front-end to build issuer and acquirer systems of toll payments, powered via NETC (NPCI arm of toll tag payments) - Scaled consumer toll payments system to 2.5+ million daily and toll plaza transaction acquirer system to 3.5+ million daily.
Paytm
Nov 20201 yr 5 mosMar 2022

Gurugram, Haryana, India

Paytm Mall
Jan 20181 yr 3 mosMar 2019

Gurgaon, Haryana, India

Migrated high traffic platform of inventory backend engine from NodeJS to Java, decreasing the overall cpu utilisation to half and thereby decreasing the effective cost. Currently inventory system throughput is 100+ million daily reads and over 6 million writes, keeping 95 percentile response time of read API around 7ms and write API around 20ms.
MakeMyTrip.com
Oct 20143 yrs 4 mosJan 2018

Gurgaon, India

Lead and managed the international flights engineering team towards end-to-end technical solution development which included back-end services implementation for all platforms and desktop website client development. Led and drove complete implementation, including architectural design, of flights post sales system for online date change, handling daily requests of 0.5 million.
BizMerlinHR
Jul 20095 yrs 4 mosOct 2014

Gurgaon, India

GlobalLogic
Jul 20072 yrs 1 moJul 2009

Noida Area, India

Education

Delhi College of Engineering

Bachelor of Engineering - BE, Information Technology

Delhi College of Engineering

20034 yrs2007
St. Xavier School - Delhi

St. Xavier School - Delhi

19948 yrs2002

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Headline

VP Tech @ Paytm | Leading travel & bill payment platforms at Paytm | Leading 150+ Engineers

About

Engineering leader with 18+ years of experience scaling high-transaction platforms across fintech and travel technology. At Paytm, I lead two independent engineering organizations: Travel Tech (90+ engineers) powering flights, train, metro and bus ticket bookings, and Bill Payments (60+ engineers) supporting 2M+ daily transactions, comprising of electricity, credit card and other common utility bill payments, along with prepaid mobile recharges. Previously, I built and scaled two major fintech systems in Paytm, which includes FASTag customer payments and a toll collection platform enabling seamless toll transactions at national scale. I manage 10+ engineering managers and senior architects, focused on platform resilience, execution excellence, and ownership-driven culture.

Location

Greater Delhi Area

Work experience

VP - Technology at Paytm, Jul 2024 - Present · 2 yrs 5 mos, Noida, Uttar Pradesh, India, • Leading travel tech team of 90+ members, powering consumer booking journeys across flights, trains, metro, and bus platforms. • Heading recharges tech team of 60+ developers, enabling mobile prepaid/postpaid, electricity and credit card bill payments, along with other utility bill payments.

AVP - Technology at Paytm, Apr 2022 - Present · 4 yrs 8 mos, Gurugram, Haryana, India, - Led team of 60+ engineers including backend and front-end to build issuer and acquirer systems of toll payments, powered via NETC (NPCI arm of toll tag payments) - Scaled consumer toll payments system to 2.5+ million daily and toll plaza transaction acquirer system to 3.5+ million daily.

General Manager / Director - Technology at Paytm, Nov 2020 - Mar 2022 · 1 yr 5 mos, Gurugram, Haryana, India

Senior Principal Engineer at Paytm Mall, Jan 2018 - Mar 2019 · 1 yr 3 mos, Gurgaon, Haryana, India, Migrated high traffic platform of inventory backend engine from NodeJS to Java, decreasing the overall cpu utilisation to half and thereby decreasing the effective cost. Currently inventory system throughput is 100+ million daily reads and over 6 million writes, keeping 95 percentile response time of read API around 7ms and write API around 20ms.

Manager, Technology Development at MakeMyTrip.com, Oct 2014 - Jan 2018 · 3 yrs 4 mos, Gurgaon, India, Lead and managed the international flights engineering team towards end-to-end technical solution development which included back-end services implementation for all platforms and desktop website client development. Led and drove complete implementation, including architectural design, of flights post sales system for online date change, handling daily requests of 0.5 million.

Lead - Technology at BizMerlinHR, Jul 2009 - Oct 2014 · 5 yrs 4 mos, Gurgaon, India

Senior Software Engineer at GlobalLogic, Jul 2007 - Jul 2009 · 2 yrs 1 mo, Noida Area, India

Education

Bachelor of Engineering - BE, Information Technology, Delhi College of Engineering

St. Xavier School - Delhi