Headline

Global Executive Leader | Expert in Financial Strategy, Product Innovation, & Organizational Growth | Proven Record of Ethical, High-Impact Leadership

About

I am a strategy, operations, and growth leader with 10+ years of experience scaling businesses across technology, supply chain, consumer internet, and telecom in NA, EU, and India, owning decisions across millions of transactions and $100M+ in cost, revenue, and risk. I specialize in building systems at 1M–100M+ transaction scale, delivering $2M–$50M+ annual financial impact per initiative, and leading organizations of 200–500+ people across multi-layered leadership structures. Scale & Complexity Leadership • Led 3 L5s, 26 L4s, and 190+ frontline associates, managing 95,000+ assets and 2M+ annual executions across 500+ global sites • Scaled remote operations 3× in 12 months (22 → 60+), enabling 2.5M+ annual gate movements, up from 0.5M, across pan-EU networks • Supported 125+ real-time operators, preventing 8,000+ execution defects annually Quantified Financial & Operational Impact • Delivered $5M+ recurring annual savings via an AI-driven recommendation engine optimizing 1.2M+ repair decisions/year • Protected $2.3M+ annually by preventing avoidable defects through real-time planning vs. execution intelligence • Generated $50M+ cost savings using forecasting models built on 100M+ data points • Replaced a 500+ person CX org with automation (500+ flows), achieving unit profitability in <90 days and ~$2M annual savings Growth, Go-To-Market & Monetization • Led 4 international launches across 50+ cities, contributing 5%+ topline growth in 6 months and supporting a $92M fundraise • Built a 25,000+ vehicle marketplace, onboarding 200,000+ suppliers and replacing a 6,000+ SMB fleet model • Launched national campaigns with 50M+ impressions, supporting 10M+ customers and 1.5M+ annual orders at 9+ CSAT Data, Risk & Execution • Governed 1,000+ metrics and ran 500+ structured leadership reviews annually • Built RPA/ML systems safeguarding 20M+ accounts and $400M+ in customer credit exposure I operate in zero-to-one and scale-up environments where impact is measured in millions, decisions compound over years, and leadership scales through systems, not heroics.

Location

Greater Bengaluru Area

AI stack

claude

openai

perplexity

ChatGPT

Figma Make

Microsoft Copilot

Work experience

Supply Chain Manager at Amazon, Feb 2024 - May 2025 · 1 yr 4 mos, Hyderabad, Telangana, India, Handled a team of 525 associates, 3 L5 managers and 26 L4 managers to handle remote operations for 95000+ trailer assets in NA and EU serving 525 sites and more than 2,00,000+ work orders. Cumulatively delivered more than ~50M in cost savings

General Manager at Reliance Jio, May 2023 - Feb 2024 · 10 mos, Mumbai, Maharashtra, India, Led program management for establishing inside sales program to bring ~50 lakhs of business. Launched jio Bharat phone in close relationship with FMCG partner across rural and urban India. Set up and scaled an internal working war room for the teams and managers

Senior Director at Zoomcar, Mar 2022 - Apr 2023 · 1 yr 2 mos, Greater Bengaluru Area, Established the revamped positioning of the program and that reflected on the App Store and Play Store. Involved in the launch of the pan-India ATL campaign. Worked towards establishing the review and rating product. Contributing towards changing multiple platform policies- including damage policy, modification policy, cancellation policy et. Involved and contributed to various product changes including the launch of onboarding screens et. Launched a chatbot that helped the company achieve unit economic targets. Establishing and scaling up marketplace model in India. Revamped NPS survey. Competitive benchmarking. Vendor negotiations. Market sizing. Market research

Chief Of Staff at Zoomcar, May 2021 - Mar 2022 · 11 mos, Bangalore Urban, Karnataka, India, Managed the end-to-end OKR process for all units within the company. Helped with launching 4 international markets. Set and executed 2 versions of fireside chats with CXOs. Hosted 4 internal company townhalls. Setting up weekly, and monthly reviews of the company. Coordinating and paying pending refunds. Establishing the company strategy to scale up the host program in India

Business Manager - Strategy and Analytics at Capital One, Aug 2018 - Apr 2020 · 1 yr 9 mos, Richmond, Virginia Area, Part of the Strategy and Analytics team. Worked on building a forecasting model. Deployed an automated bot. Performance analysis of digital correspondence channels. Streamlined quarterly monitoring of credit policies. Building a comprehensive data mitigation strategy

Intern at Grant Thornton LLP (US), Jul 2017 - Aug 2017 · 2 mos, Bengaluru, Karnataka, India, Consulting for a startup

Education

Master of Business Administration - MBA, Business Administration and Management, General, University of Michigan

Bachelor of Technology (B.Tech.), Metallurgical and Materials Engineering, National Institute of Technology warangal

Public links

6abd19711cd3d4106bc0cc57--mywebsitenimisha.netlify.app: https://6abd19711cd3d4106bc0cc57--mywebsitenimisha.netlify.app/