Headline

Senior Product Manager | AI Product Strategy & GenAI | Intelligent Commerce | Python | Fintech | E-Commerce

About

Senior Product Manager with 8 years of experience building AI-enabled commerce and platform experiences across Amazon, Bajaj Finserv, and fintech-led marketplace ecosystems. Worked extensively on personalization, recommendation systems, intelligent customer journeys, experimentation frameworks, and data-driven product optimization across high-scale web and app platforms. Experienced in collaborating with engineering, analytics, and ML teams to improve conversion, engagement, retention, and customer experience. At Amazon, contributed to customer experience optimization initiatives involving ranking logic, recommendation systems, localization, and large-scale experimentation across retail journeys. At Bajaj Finserv, led personalization and platform initiatives across EMI-led commerce journeys, offer discovery, and API-driven commerce modules. Hands-on with SQL, Mixpanel, Firebase, CleverTap, analytics frameworks, and experimentation tools, with growing expertise in Generative AI, Python, LLM applications, and AI-powered product workflows. Currently focused on building practical AI product capabilities through GenAI applications, automation workflows, intelligent commerce systems, and AI-native user experiences.

Location

Lucknow

AI stack

gemini

langchain

langgraph

notebooklm

notion

ChatGPT

Work experience

AI Product Consultant (Independent) at Handshake, Jul 2026 - Present · 2 mos, Lucknow, Uttar Pradesh, India, Led the end-to-end product strategy and design of AI-native workflows focused on intelligent automation, decision support, and productivity enhancement. Defined product vision, user journeys, feature prioritization, PRDs, and AI interaction models while leveraging LLMs and agentic workflows to build scalable, user-centric product experiences. Key Contributions Designed AI-native product experiences using Large Language Models (LLMs) and Agentic AI principles. Authored Product Requirement Documents (PRDs), feature specifications, user stories, and acceptance criteria for AI-powered capabilities. Created end-to-end user journeys, workflow diagrams, and interaction models for intelligent automation. Defined product roadmaps, success metrics, and experimentation frameworks for iterative product development. Designed AI prompt frameworks and orchestration logic for multi-step workflows. Conducted product discovery, competitive analysis, and market research to identify high-impact AI opportunities. Collaborated with AI-assisted development tools to rapidly prototype and validate product concepts. Applied data-driven decision-making to optimize user experience, feature prioritization, and product outcomes. Evaluated AI model behavior and implemented feedback loops to improve response quality and user satisfaction.

Senior Product Manager at Customer Capital, Oct 2025 - May 2026 · 8 mos, Lucknow, Uttar Pradesh, India, Leading product strategy and roadmap execution for MyEmiShop, focused on customer acquisition, intelligent product discovery, financing experiences, and engagement optimization. Collaborating with engineering, analytics, design, and business stakeholders to prioritize opportunities and deliver customer-centric product enhancements. Driving platform integrations and operational improvements supporting scalable commerce and customer engagement experiences. Supporting HealthStack platform initiatives focused on healthcare commerce, workflow enablement, and customer experience optimization.

Product Manager at Bajaj Finserv, Jun 2023 - Oct 2025 · 2 yrs 5 mos, Pune District, Maharashtra, India, • Owned end-to-end execution of high-impact product initiatives across customer acquisition and engagement journeys. • Led roadmap planning and prioritization for Bajajmall, serving millions of customers. • Collaborated with engineering teams to manage releases and resolve blockers, ensuring timely delivery.

Deputy Manager at Bajaj Finserv, Sep 2021 - Apr 2023 · 1 yr 8 mos, India, • Led the optimization of Product Listing Pages, Product Detail Pages, Cart, and Checkout processes at Bajajmall. • Defined product requirements and collaborated with engineering teams to enhance customer experiences. • Delivered intelligent recommendation capabilities, boosting repeat visits and customer engagement. • Improved SEO health through metadata optimization and platform performance enhancements.

Amazon go at Amazon, Oct 2018 - Sep 2021 · 3 yrs, Noida, Contributed to Amazon Go’s tech vision by developing and deploying machine learning solutions that enhanced computer vision accuracy and improved real-time shopper experience in cashierless retail environments. Worked on post order journey and customer service journey for in-house tool to enhance the customer service journey for CSA in India and USA market and reducing the query resolution time by enhancing CSA journey.

Education

Bachelor of Engineering - BE, Mechanical Engineering, Sathyabama University

Bachelor of Engineering, ENGINEERING, Sathyabama Institute of Science & Technology, Chennai