Headline

Senior Software Test Engineer | Life Insurance Domain | D365 CRM | Selenium | Java |SQL | ISTQB Certified

About

Microsoft Dynamics 365 CRM QA Specialist | 4.7+ Years | Life Insurance & BFSI Domain ISTQB Certified QA professional with 4.7 years of enterprise experience — 3.6 years dedicated to Microsoft Dynamics 365 CE functional testing and CRM customization within the Life Insurance / BFSI domain. What I bring: → Deep D365 CRM CE expertise: custom entities, Business Rules, workflows, Dataverse, OData API validation → QA Lead on SAMS platform (Edelweiss Tokio Life) — 150+ test cases per CR cycle, zero post-production defects → TCS BaNCS ULIP testing (UAE client) — built Selenium Java regression suites, 40% manual effort reduction → Excellence Award recipient for 3 consecutive zero-defect production releases Currently expanding into D365 CRM Development: Building MTT Hospital — a live Model-Driven App on Dataverse with JavaScript form scripting, Power Automate, and Business Rules. Also building an AI-powered QA pipeline using Playwright + Python + Groq API.

Location

Bhiwandi

Work experience

Senior Software Test Engineer at AQM Technologies, Jul 2025 - Present · 1 yr, Mumbai, Maharashtra, India

Software Test Engineer at AQM Technologies, Sep 2021 - Present · 4 yrs 10 mos, Project: Edelweiss Tokio Life Insurance – D365 CRM Testing Sep 2021 – Apr 2024 • Performed manual testing of Microsoft Dynamics 365 CRM for Pre-Issuance and Post-Issuance mod- ules. • Executed end-to-end functional and UAT testing for policy registration, documentation, and servicing workflows. • Tested claims, surrender, maturity, and free-look cancellation processes. • Validated real-time synchronization between Ingenium and D365 using backend SQL queries. • Wrote test cases and performed regression testing for each release sprint. • Automated high-volume test scenarios using Selenium WebDriver and Java. • Conducted REST API validation using Postman; verified DB updates with SQL. Project: Solidarity Life Insurance – TCS BaNCS (ULIP) Apr 2024 – Present • Leading QA activities for Solidarity, a UAE-based Life Insurance provider using TCS BaNCS platform. • Focused on ULIP product testing: premium allocation, NAV-based fund switches, partial withdrawals, top-ups, and maturity benefits. • Collaborated with BA, developers, and infrastructure teams for defect resolution and requirement clarifications. • Designed test cases aligned with regulatory, financial, and customer-centric validations. • Ensured traceability from requirement to test execution, with detailed defect logging and RCA.

QA Test Engineer at AQM Technologies, Sep 2021 - Jul 2025 · 3 yrs 11 mos, Mumbai, Maharashtra, India

Education

Bachelor of Engineering, Mechanical Engineering, ARMIET College