Headline

Japanese Bilingual Project Coordinator | AWS | GCP | Salesforce | CyberArk | Power BI | 10+ Years in IT Delivery

About

Japanese Bilingual Project Coordinator with 10+ years of experience in IT service delivery, working closely with global clients and cross-functional teams. I specialize in bridging communication between Japanese stakeholders and technical teams, ensuring smooth execution, clear requirement translation, and timely delivery. Key strengths: • Project coordination & stakeholder management • Incident management & escalation handling • Process automation & workflow optimization • Data reporting & analytics (Power BI, Qlik Sense) • Cloud platforms (AWS, GCP) & access management (CyberArk) I have successfully: • Managed end-to-end delivery across multiple projects at Fujitsu • Led cross-border teams and handled client communication • Delivered automation and reporting solutions improving efficiency • Worked on platforms like Salesforce, DocuSign, and Data Lake I am currently exploring opportunities in: • Japanese Bilingual Project Coordination • PMO / Business Analyst roles • IT Service Delivery / Support roles Let’s connect if you are hiring or collaborating in these areas.

Location

Pune/Pimpri-Chinchwad Area

AI stack

aistudio

claude

cursor

deepseek

gemini

github copilot

Work experience

App Cloud Support Specialist at Accenture, Oct 2026 - Present · 1 mo, Bengaluru, Spearheading application and cloud support operations within a Management Level 9 capacity, ensuring high availability, performance, and incident resolution across enterprise environments. Collaborating with cross-functional stakeholders and global clients in Bengaluru to drive service delivery excellence, root-cause analysis, and infrastructure stability. Managing complex IT support workflows, aligning operational processes with ITIL standards, and maintaining rigorous compliance and stakeholder communication standards.

Project Coordinator at Fujitsu, Oct 2016 - Oct 2026 · 10 y, Pune District, Maharashtra, India, Working as a Japanese Bilingual Project Coordinator handling multiple projects for global clients. Key responsibilities: • Managing end-to-end project coordination and stakeholder communication • Handling incident management, escalation, and reporting • Managing user access and security controls in GCP and CyberArk • Delivering data reports and dashboards using Power BI & Qlik Sense • Coordinating with Japanese stakeholders and India teams Achievements: • Led team of 11 members • Delivered automation and reporting solutions • Recognized with multiple awards for performance and delivery

Tech Support Analyst (Bilingual) at ENTERCOMS Solutions Pvt. Ltd., Aug 2015 - Oct 2016 · 1 yr 3 mos, Pune District, Maharashtra, India, Incidents Management | Japanese Process | Escalations Management | Dell Tech Direct

Education

Foreign Languages, Literatures, and Linguistics, Savitribai Phule Pune University