Headline

Software Engineer 3 | Ex-Ameyo (Exotel) | Building Innovative Solutions to Revolutionize Customer Engagement

About

As a dedicated and experienced Frontend Developer, I bring over five years of expertise in building dynamic, user-centric web applications. My journey in the tech industry has been fueled by a passion for innovation, a drive for continuous learning, and a commitment to creating seamless user experiences. Professional Experience: My career took root at Ameyo, where I evolved into the role of Senior Product Engineer. In this position, I was instrumental in integrating robust frontend systems with diverse microservices architectures, significantly enhancing the scalability and performance of web applications. My work involved leading the design and development of Interactive Voice Response (IVR) systems and Customer Relationship Management (CRM) solutions, ensuring their seamless integration with existing infrastructures to meet specific client needs. A significant part of my role included conducting comprehensive analyses of customer workflows and business use cases, optimizing processes to improve efficiency and user-friendliness. Additionally, I mentored junior developers, fostering a collaborative environment that encouraged skill development and innovation.

Location

Hyderabad

Work experience

Software Engineer 3 at Cognizant, Mar 2025 - Present · 1 yr 4 mos, Hyderabad, Telangana, India

Integration & Customization Engineer 2 at Ameyo, Apr 2022 - Mar 2025 · 3 yrs, Gurugram, Haryana, India

Senior Product Development Engineer at Ameyo, Nov 2018 - Mar 2025 · 6 yrs 5 mos, Gurugram, Haryana, India

Education

Bachelor of Engineering - BE, b.tech, Maharshi Dayanand University