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Nilanjan mahanty

Senior Program Manager at Autodesk | PMP | CXPA Professional Member

Greater Bengaluru Area

12+ years of work experience

Autodesk
Jul 20242 y 2 moPresent

Bengaluru, Karnataka, India

Autodesk
Jun 20213 yrs 2 mosJul 2024

Bengaluru, Karnataka, India

Customer advocacy , project management, Global account escalation.
Autodesk
Jun 20201 yr 1 moJun 2021

Kapture CRM
Sep 20198 mosApr 2020

Bangalore

• Working as Project Manager for the product KAPTURE CRM. • Core responsibilities include managing the CRM Software projects & delivering the Product adhering Deadline. • Creating Scope of Work & Project Plan. • Follow Agile scrum rules • Daily tracking and documentation of the project scope. • Defining the sprint cycle according to the client. • Technical scope discussion involving API Integrations, Payment gateway configuration, call integration and involving social media integration in the CRM • Understanding clients Business w.r.t CRM software specific to different industries such as E-commerce, Cruise lines, FMCG. • Very close interaction with Development Team for expected feature release & configuring the CRM tool as per the client expectation. • Suggesting best flow of software for web & Mobile version as per the client's Sales & Service workflow. • Risk management. • Maintaining long term relationships with the clients. • Prepare QBR Reports, and several other sales operation data analyses. • Identify new sales & service opportunities within existing accounts by up-selling and cross-selling. • Training, Demo, Managing & solving conflicts to the clients on the Product. • Escalation management. • Played a vital role in Improving Real Estate segment collecting requirements as per best practice in the industry & getting the same developed.
Dell EMC
Mar 20181 yr 7 mosSep 2019

bangalore

• Ensures timely exchange of monthly data among business partners, calculates eligibility, reviews and distributes reports and payments, fields inquiries from sales colleagues, and initiates data investigation and communicates resolution. • Maintaining existing sales reports and designs new reports as needed. Participates in the evaluation, selection, and implementation of a decision-support tool. • Prepare monthly sales roster • Performing ad-hoc analysis for senior management to provide data support for business decisions • Generate Order Delivery Reports Based on SAP Ariba • Enterprise Dashboard Reporting in Power BI. • System EOL management Reporting. • Built several Data Mining Tools using HTML, JSP, SQL and EXCEL.
Dell EMC
May 20161 yr 11 mosMar 2018

Bengaluru, Karnataka, India

Handle tool maintenance and operations
RCS TECHNOLOGY
Aug 20141 yr 9 mosApr 2016

Bangalore

Responsibilities includes application development, customization of existing application according to client requirement,handling client relationship and meetings and come up with new innovative ideas for better efficiency.
Appco Group Asia
May 20143 mosJul 2014

bangalore

Nilanjan’s AI Stack

anthropic apis
anthropic apis
claude
claude
perplexity
perplexity
ChatGPT
ChatGPT
Genspark
Genspark
Microsoft Copilot
Microsoft Copilot

Education

Bachelor of Technology - BTech, Electrical engineering

biju pattanaik university of technology

20104 yrs2014

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Headline

Senior Program Manager at Autodesk | PMP | CXPA Professional Member

About

Highly accomplished and talented Program Manager with over 10 years of experience of working with key program stakeholders and business communities to comprehend the overall business vision for each project. Skilled in identifying and documenting quality business requirements for new process implementations and major enhancement.

Location

Greater Bengaluru Area

AI stack

anthropic apis

claude

perplexity

ChatGPT

Genspark

Microsoft Copilot

Work experience

Senior Program Manager at Autodesk, Jul 2024 - Present · 2 y 2 mo, Bengaluru, Karnataka, India

Customer Advocate at Autodesk, Jun 2021 - Jul 2024 · 3 yrs 2 mos, Bengaluru, Karnataka, India, Customer advocacy , project management, Global account escalation.

Project Management Coordinator at Autodesk, Jun 2020 - Jun 2021 · 1 yr 1 mo

Project Manager at Kapture CRM, Sep 2019 - Apr 2020 · 8 mos, Bangalore, • Working as Project Manager for the product KAPTURE CRM. • Core responsibilities include managing the CRM Software projects & delivering the Product adhering Deadline. • Creating Scope of Work & Project Plan. • Follow Agile scrum rules • Daily tracking and documentation of the project scope. • Defining the sprint cycle according to the client. • Technical scope discussion involving API Integrations, Payment gateway configuration, call integration and involving social media integration in the CRM • Understanding clients Business w.r.t CRM software specific to different industries such as E-commerce, Cruise lines, FMCG. • Very close interaction with Development Team for expected feature release & configuring the CRM tool as per the client expectation. • Suggesting best flow of software for web & Mobile version as per the client's Sales & Service workflow. • Risk management. • Maintaining long term relationships with the clients. • Prepare QBR Reports, and several other sales operation data analyses. • Identify new sales & service opportunities within existing accounts by up-selling and cross-selling. • Training, Demo, Managing & solving conflicts to the clients on the Product. • Escalation management. • Played a vital role in Improving Real Estate segment collecting requirements as per best practice in the industry & getting the same developed.

Operations Specialist at Dell EMC, Mar 2018 - Sep 2019 · 1 yr 7 mos, bangalore, • Ensures timely exchange of monthly data among business partners, calculates eligibility, reviews and distributes reports and payments, fields inquiries from sales colleagues, and initiates data investigation and communicates resolution. • Maintaining existing sales reports and designs new reports as needed. Participates in the evaluation, selection, and implementation of a decision-support tool. • Prepare monthly sales roster • Performing ad-hoc analysis for senior management to provide data support for business decisions • Generate Order Delivery Reports Based on SAP Ariba • Enterprise Dashboard Reporting in Power BI. • System EOL management Reporting. • Built several Data Mining Tools using HTML, JSP, SQL and EXCEL.

Technical Member at Dell EMC, May 2016 - Mar 2018 · 1 yr 11 mos, Bengaluru, Karnataka, India, Handle tool maintenance and operations

Java Developer at RCS TECHNOLOGY, Aug 2014 - Apr 2016 · 1 yr 9 mos, Bangalore, Responsibilities includes application development, customization of existing application according to client requirement,handling client relationship and meetings and come up with new innovative ideas for better efficiency.

management trainee at Appco Group Asia, May 2014 - Jul 2014 · 3 mos, bangalore

Education

Bachelor of Technology - BTech, Electrical engineering, biju pattanaik university of technology