Headline

Operations & Technical Analyst @ DXC | Driving Process Optimization, Product Strategy & Mobile Engineering

About

Great products are built at the intersection of technical feasibility, business viability, and user desirability. Having started my career as a native Android Developer (Kotlin, Jetpack Compose), I built software from the code up. Today, as an Analyst III in Infrastructure Services at DXC Technology, I own the operational frameworks, workflows, and cross-functional processes that keep enterprise systems running smoothly. My shift toward Product Management stems from a passion for defining the "Why" and "What" behind software—not just the "How". I bring deep technical empathy to engineering discussions, preventing friction between product specs and developer execution. With my recent Atlassian Agile Project Management Professional Certificate, I apply lean principles, Jira workflow optimization, and iterative delivery frameworks to transform product backlogs into shipped value. Core Skills: Product Roadmapping | User Story & PRD Writing | Feature Prioritization | Agile/Scrum Frameworks | Technical Product Management | Product Operations | Stakeholder Alignment | Jira & Confluence Next Step: Looking to leverage my engineering foundation and operational rigor in Product Manager, Associate PM, or Product Operations roles.

Location

Greater Bengaluru Area

AI stack

anthropic apis

antigravity

claude

deepseek

github copilot

ChatGPT

Work experience

Infrastructure Analyst at DXC Technology, Nov 2025 - Present · 1 yr, Manage 25–30 incidents and service requests per shift, analyzing urgency, SLA impact, user criticality, dependencies, and business risk to prioritize operational work. Maintain 98% SLA compliance by monitoring queues, identifying aging or high-impact requests, coordinating dependencies, and escalating issues before business impact increases. Own User Access Management workflows using Active Directory for Finacle and FinOne, translating business access requirements into accurate operational actions. Coordinate application-access outages across infrastructure, identity, and application teams; consolidate status, risks, dependencies, and next steps for stakeholders. Contribute to root-cause analysis and preventive-action tracking by documenting recurring incident patterns, resolution details, operational gaps, and process improvements. Communicate technical findings clearly and maintain structured documentation that supports repeatable incident resolution and operational continuity.

Android Developer at tvam Technologies Pvt Ltd, Dec 2024 - May 2025 · 6 mos, Bengaluru, Karnataka, India, Integrated Room, Retrofit, Coroutine flows, and offline-first logic to improve data reliability and consistency for users in low-network conditions. Reduced development time by introducing reusable Compose components and clean architecture patterns, enabling faster feature iteration across teams. Increased app performance by 40% by profiling bottlenecks, implementing caching strategies, and restructuring API calls to deliver smoother user experiences. Built and optimized core app features using Kotlin, Jetpack Compose, MVVM, and modern Android architecture, improving UI responsiveness and reducing crash rates by 30%.

Application Developer at NEXTPAYMENTS, Jun 2024 - Nov 2024 · 6 mos, Bengaluru, Karnataka, India, • Collaborated on blockchain-based backend architecture to enable fast, immutable transactions, enhancing system uptime to 99.99% and increasing user trust. • Integrated RBI-compliant APIs for real-time payments and automated KYC verification, improving onboarding time by 40% and ensuring regulatory compliance. • Participated in sprint reviews, architecture discussions, and code reviews in an Agile team, reducing bug rates by 25% per sprint through TDD practices.

Product Operations Manager at Elysian Motorsports Private Limited, Nov 2023 - Dec 2024 · 1 yr 2 mos, Bengaluru, Karnataka, India, Spearheaded the conception and deployment of a smart EV system, integrating vehicle hardware with a mobile app for real-time location tracking and diagnostics. Managed the entire project lifecycle—requirements, planning, sprint execution, testing, deployment, ensuring outcomes were delivered within 10% of projected timelines. Identified and mitigated technical risks related to Bluetooth/GPS connectivity and real-time data flow, ensuring a reliable user experience for vehicle diagnostics and tracking.

Product Development Engineer at Elysian Motorsports, Nov 2023 - Dec 2024 · 1 yr 2 mos, Managed the entire project lifecycle (requirements, planning, sprint execution, testing, deployment), applying product management practices and practical critical thinking to ensure delivery within 10% of timelines. Grew product adoption by 35% in 6 months by improving features and acting on customer feedback.

Education

Bachelor of Engineering, Mechanical Engineering, New Horizon College of Engineering

Higher Secondary CBSE, Mathematics and Computer Science, Sudhir Memorial Institute